Safety and Security Specialist

PRTC•Salem, VA

3d•$69,355 - $90,162

About The Position

Performs intermediate technical work monitoring safety and security programs to help ensure a safe and secure environment. The role conducts safety and security risk assessments, investigates incidents and customer complaints, audits records for compliance, analyzes observations and data, identifies deficiencies, and recommends improvements. Work is performed under the moderate supervision of the Quality Assurance Manager. The position supports bus operations and maintenance contract compliance, collaborates with internal departments and external partners, inspects service areas, fleets, and facilities, and helps maintain safety and security systems, policies, and procedures. It also maintains staff cars and associated maintenance and DMV records, provides shelter and stop condition feedback, and trains new employees as needed.

Requirements

Associate or technical degree in security management, criminal justice, emergency management, or a related field, plus moderate experience in safety and security or law enforcement; an equivalent combination of education and experience is accepted.
Obtain OSHA 10 Certification within one year of hire.
Meet and maintain all training and education requirements for the position.
Hold a valid driver's license in the Commonwealth of Virginia.
General knowledge of transportation, safety and security regulations and procedures, risk assessment, emergency response procedures, and security systems.
Ability to investigate incidents, identify potential risks, and develop solutions.
Skill using personal computers, software, hardware, and peripheral equipment, and in data entry, record keeping, customer service, and professional communications.
Ability to communicate effectively in writing and orally with diverse individuals and deal courteously and effectively with the public.
Ability to evaluate performance through observation and work collaboratively with other departments.
Ability to work outside in all weather conditions and manage multiple tasks.
Ability to handle confidential information according to established procedures.
Ability to analyze issues, apply problem-solving skills, and resolve or escalate issues in a timely manner.
Ability to read maps and knowledge of local street geography.
Ability to establish and maintain effective working relationships with associates, customers, department directors and managers, and the general public.

Responsibilities

Audit and analyze records to ensure compliance with federal, state, and local requirements and administrative aspects of bus operations and maintenance contracts, and provide recommendations.
Investigate safety and security incidents and prepare accurate reports.
Work with other departments, law enforcement, and community members to support effective safety and security practices.
Ensure security systems, equipment, and technology function correctly and remain up to date.
Assess safety and security measures and identify areas for improvement.
Create and update safety and security policies and procedures, conduct risk assessments, and implement safety and security measures.
Monitor security systems, respond to alarms, and investigate security breaches or incidents.
Educate staff, contractors, and community members on safety and security protocols and procedures.
Ensure compliance with relevant laws, regulations, and company policies.
Support the Planning and Facility departments by identifying safety, security, and service deficiencies and recommending improvements.
Conduct safety, security, and compliance inspections of service areas, fleets, and facilities.
Maintain staff cars, ensuring preventive maintenance is performed to manufacturers’ specifications and properly recorded, including DMV tags and titles.
Provide feedback on shelter and stop cleanliness and condition.
Train new employees as needed.