Safety and Security Specialist

PRTC•Woodbridge, VA

About The Position

Performs intermediate technical work monitoring safety and security programs to help ensure a safe and secure environment. The role conducts safety and security risk assessments, audits records for compliance, investigates customer complaints and safety or security incidents, analyzes observations and data, identifies deficiencies, and recommends improvements. Work is performed under the moderate supervision of the Quality Assurance Manager. The position supports agency compliance with federal, state, and local requirements and the administrative aspects of bus operations and maintenance contracts. It works with other departments, law enforcement, and community members, and supports the Planning and Facility departments. The role also maintains staff cars and their preventive-maintenance records, provides feedback on shelter and stop conditions, and trains new employees as needed. The work regularly involves standing and walking, and may include climbing, balancing, kneeling, crouching, crawling, and reaching. It includes working outdoors in all weather conditions and exposure to wet or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme temperatures, vibration, moving mechanical parts, electrical-shock risk, and loud noise.

Requirements

Associate or technical degree in security management, criminal justice, emergency management, or a related field, and moderate experience in safety and security, law enforcement, or an equivalent combination of education and experience.
Obtain OSHA 10 Certification within one year of hire.
Meet and maintain all training and education requirements for the position.
Hold a valid driver's license in the Commonwealth of Virginia.
General knowledge of transportation and safety and security regulations, practices, and procedures.
Knowledge of risk assessment, emergency response procedures, and security systems.
Ability to investigate incidents, identify potential risks, and develop solutions.
Skill using personal computers, software packages, hardware, and peripheral equipment; data entry and record keeping; and customer service and professional communications.
Ability to communicate effectively orally and in writing with a diverse range of individuals.
Ability to evaluate performance based on observation and deal courteously and effectively with the public.
Ability to work outside in all weather conditions and collaboratively with other departments.
Ability to handle confidential information according to established procedures and manage multiple tasks.
Ability to analyze issues and use problem-solving and analysis to resolve or escalate them in a timely manner.
Ability to read maps and knowledge of local street geography.
Ability to establish and maintain effective working relationships with associates, customers, department directors and managers, and the general public.
Ability to perform work requiring occasional exertion of less than 20 pounds of force.

Responsibilities

Conduct audits and analyze records to ensure agency compliance with federal, state, and local requirements and administrative aspects of bus operations and maintenance contracts; provide recommendations.
Investigate safety and security incidents thoroughly and prepare accurate reports.
Work with other departments, law enforcement, and community members to ensure effective safety and security practices.
Ensure security systems, equipment, and technology are functioning correctly and are up to date.
Regularly assess safety and security measures and identify areas for improvement.
Create and update safety and security policies and procedures, conduct risk assessments, and implement safety and security measures.
Monitor security systems, respond to alarms, and investigate security breaches or incidents.
Educate staff, contractors, and community members on safety and security protocols and procedures.
Ensure compliance with relevant laws, regulations, and company policies.
Support the Planning and Facility departments by identifying safety, security, and service deficiencies and recommending improvements.
Conduct safety, security, and compliance inspections of the service area, fleet, and facilities.
Maintain staff cars, ensure preventive maintenance is performed to manufacturers’ specifications and properly recorded, and maintain DMV tags and titles.
Provide feedback regarding shelter and stop cleanliness and condition.
Train new employees as needed.