Verrado Theatres and BackLot - Runner

Harkins Theatres•Buckeye, AZ

12d

About The Position

The Runner’s primary responsibility is to provide exceptional guest service by efficiently, safely, and accurately delivering food offerings to guests. The role involves communicating with guests, management, and team members; knowing the BackLot brand and its offerings; delivering food and beverage orders; and helping maintain clean, stocked, and organized service areas. Runners are expected to work effectively in a fast-paced environment while maintaining flexibility, composure, and a professional image.

Requirements

Must be at least 16 years of age.
Must obtain and maintain a current food handler’s card and/or food safety certification.
Available to work nights, weekends, and holidays.
Able to speak, read, write, and understand the primary language(s) used in the workplace.
Able to work in a fast-paced, loud environment with multiple flashing lights and stand for extended periods.
Able to remain calm and use good judgment in all situations.
Professional image, attention to detail, strong organizational skills, desire to serve guests, and enjoyment of working as part of a team.

Responsibilities

Greet guests and help them feel comfortable by establishing a personal connection.
Communicate promptly, courteously, and effectively with guests, management, and fellow team members.
Learn about the BackLot brand and items sold to answer questions and make recommendations.
Deliver food and beverage orders to tables and guests according to Harkins’ standards.
Provide exemplary service, including refilling beverages and clearing tables and seats while exceeding guest expectations.
Collect dishes for the wash station.
Thoroughly clean and sanitize tables for the next service.
Follow safety procedures, including proper disposal of broken glassware.
Assist with restocking server stations.
Maintain an organized work area for ease of service.
Prioritize and manage multiple projects and tasks amid frequent interruptions while maintaining flexibility and composure.