Runner Food-MJSH

IHG • Chicago, IL

36d • $15 - $16 • Onsite

About The Position

This role is responsible for promoting the image of the restaurant by displaying impeccable manners, diplomacy, and tact towards guests. The position requires maintaining a constant flow of communication with and to the team, setting up tables according to standard, removing dirty dishes, sorting and exchanging soiled linen, and welcoming, greeting, and seating guests when needed. The role also involves listening and following up on guest requests, cleaning and replenishing guest supplies, restocking stations, preparing the bread station, polishing glassware, chinaware, and cutlery, and assisting with service as needed. Additionally, the position requires cleaning the station and floor after each meal, replenishing cupboards, restocking and cleaning the coffee station, and performing related duties and special projects as assigned. The role also emphasizes maintaining a safe, secure, and healthy workplace by complying with all health and safety requirements and department-specific training. The Runner Food-MJSH assists in maintaining the overall cleanliness of the restaurant, communicates politely and courteously with guests, and informs management of any difficulties, guest comments, or other relevant information. The position also involves establishing and maintaining effective employee working relationships, attending daily briefings and training sessions, preparing food and beverage materials and equipment in advance, restocking the bar during shifts, ensuring the bartender has necessary tools, maintaining a clean working area, and following proper closing procedures, including cleaning and restocking the bar, locking coolers and storerooms, and following key handling procedures. The role also includes performing duties on the daily tasks and cleaning schedule and implementing hotel and department regulations, policies, and procedures.

Requirements

• Must be able to speak and understand English
• High School diploma or equivalent
• Food Hygiene awareness and at least basic training.
• Ability to communicate in English with guests.
• Ability to compute basic mathematical calculations.
• Ability to provide legible written communication.
• Ability to perform job functions with attention to detail, speed and accuracy.
• Ability to prioritize, organize and follow through.
• Ability to be a clear thinker remains calm and resolves problems using Sound judgment.
• Ability to work under pressure
• Ability to work an 8-hr shift in all types of conditions pertinent to the job.
• Ability to work with all products and equipment prescribed.
• Ability to comprehend instructions
• Ability to work cohesively with co-workers as part of a team.
• Ability & willingness to perform job tasks according to established standards.
• Must be flexible and able to work nights, weekends, and/or holidays as required.

Nice To Haves

• Food Hygiene certificate.
• First aid awareness.
• Possess a friendly, upbeat & outgoing personality.

Responsibilities

• Promote image of the restaurant by displaying impeccable manners, diplomacy and tact towards guests.
• Maintain constant flow of communication with and to the team.
• Sets up tables according to standard
• Removes dirty dishes from tables
• Sorts and exchanges soiled linen.
• Welcomes, greets and seats all guest when needed
• Ability to listen and follow up to all guest requests
• Cleans and replenishes guest supplies.
• Restocks stations throughout the day as needed
• Prepares bread station in the pantry (AM) or outside (PM).
• Polishes glassware, chinaware, cutlery, etc.
• Assist with the service when possible and/or as needed.
• After each meal clean properly the station and floor as needed.
• Replenish cupboards with tablecloths, silverware, glasses etc.
• Restock coffee station with cups and clean it after each shift.
• Performs related duties and special projects as assigned.
• Comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures.
• Assists in maintaining the cleanliness of the restaurant in all areas.
• Communicates politely and display courtesy to guests.
• Communicates to his/her manager any difficulties, guest comment and other relevant information.
• Establishes and maintains effective employee working relationships.
• Attends and participates in daily briefings and other meetings as scheduled.
• Attends and participates in training sessions as scheduled.
• Perform other duties, tasks and special projects as assigned.
• Helps a Bartender to produce beverages according to the standard recipes and to control the issuing of beverages.
• Communicates to his/her superior any difficulties, guest comment and other relevant information.
• Prepares food & beverage material and equipment needed for the service in advance
• Continues to restock the Bar during the shift and ensures Bartender has all the tools needed throughout the night.
• Ensure working area is always clean
• Follows proper closing procedure: Cleans & restocks the Bar after last call and ensure it is ready to use for the next morning. Locks coolers & store rooms by the end of the shift.
• Follows proper key handling procedure
• Performs duties noted on the daily tasks & cleaning schedule
• Implements the hotel and department regulations, policies and procedures including but not limited to: House Rules and Regulation, Health and Safety, Grooming, Quality, Service, Hygiene and Cleanliness.

Benefits

• The salary range for this role is $14.60 to $15.82 This is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED