RTV Clerk Part Time

BJ's Wholesale Club • Pineville, NC

13d

About The Position

The RTV Clerk supports an exceptional member shopping experience by processing, sorting, and tracking damaged, defective, and returned merchandise. The role follows procedures for salvage, donation, vendor returns, reverse logistics, hazardous waste, and destruction; obtains vendor return authorizations; reduces salvage; and re-wraps merchandise that can be sold again. The clerk also helps maintain accurate inventory status, departmental organization, safety, and club standards, and may work in other departments as needed.

Team members are expected to deliver friendly, reliable service, work collaboratively and respectfully, follow club policies and safety procedures, and uphold BJ’s GOLD Member and Club Standards. Regular, predictable, full attendance is an essential function of the job.

Requirements

• Must be at least 18 years of age.
• Must successfully complete required training and certification processes.
• Effective communication, interpersonal, and computer skills.
• Able to frequently lift objects up to 50 pounds; heavier or awkward objects may need to be lifted and moved with assistance.
• Able to use a pallet jack to pull and push pallets.

Responsibilities

• Process damaged, defective, and returned merchandise accurately, following salvage, donation, vendor return, reverse logistics, hazardous waste, and destruction procedures.
• Obtain vendor return authorizations, process vendor chargebacks, and package and ship returns according to vendor policies.
• Maintain accurate stock and inventory status for damaged, defective, and returned merchandise.
• Review breakage logs for leaking, spoiled, and broken merchandise; remove affected merchandise from inventory and process freezer and dairy damages.
• Administer salvage and donation merchandise orders in accordance with community and donation programs.
• Conduct daily club safety walks and escalate findings to the Asset Protection Supervisor.
• Support the Inventory Control Count Team with count processing as assigned.
• Review daily return reports and process merchandise recalls, tire returns, and battery returns.
• Ensure AFS and release dates are followed.
• Keep books stocked and complete book returns in partnership with the RICS.
• Process the 945/948/950 in partnership with the AP Specialist.
• Re-wrap sellable merchandise using appropriate seal and shrink-wrap packaging guidelines.
• Keep the department organized and clean, and follow safety, filing, organization, and lock-up standards.
• Follow club policies and procedures and perform other assigned duties, including work in other departments as needed.
• Provide service excellence, address and de-escalate member concerns, and help maintain a safe, positive member experience.
• Work collaboratively to meet GOLD Club Standards, including stocking items, executing promotional plans, maintaining accurate signage, and keeping the club clean and organized.
• Understand how to access and read department production or financial performance reports and how consistent execution affects the business.
• Complete required training and certification processes and maintain regular, predictable, full attendance.

Benefits

• Weekly pay.
• Complimentary Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid time off, including vacation, personal, and sick days, holidays, bereavement leave, and jury duty leave.
• Three medical plan options, with optional dental and vision coverage, a Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with company match for team members age 18 and older.
• Employee Stock Purchase Plan, with shares available at a 15% discount through after-tax payroll deductions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed