RPR Coordinator - AN Honda Renton

AutoNation • Renton, WA

9d

About The Position

The RPR Coordinator manages, writes, and tracks reconditioning, pre-delivery inspection (PDI), and inventory recall work. The role coordinates communication, work allocation, supervision, and training for technicians and porters to support efficient team performance and a compliant reconditioning process. The coordinator oversees timely processing of used-vehicle reconditioning, PDI, and recalls for new and used vehicles, supporting AutoNation’s four-day turnaround target. The role aims to improve used-vehicle gross and monthly sales by making high-quality, front-line-ready vehicles available, and to increase internal after-sales gross through management of recall, reconditioning, and PDI processes.

The RPR Coordinator manages internal repair orders and the reconditioning workflow, including inspections, estimates, approvals, repairs, parts and labor pricing, CPO requirements, vendor relationships, and status tracking in the After-Sales Compass RPR system. The coordinator works with service and sales teams, parts staff, managers, vendors, and other stores to ensure work is completed accurately and promptly. The position requires adherence to company policies, procedures, safety standards, and company values.

Requirements

• Meet the company’s requirements for employment.
• Hold a valid in-state driver’s license and maintain an acceptable, safe driving record.
• Ability to drive manual-transmission vehicles.
• Professional appearance.
• Demonstrated customer service skills.
• High school diploma or equivalent.
• Ability to read and comprehend written instructions and information.
• Excellent written, oral, and interpersonal communication skills.
• Ability to operate an automobile.
• Ability to stand, stoop, and bend for prolonged periods.
• Ability to work with exposure to inclement weather.

Nice To Haves

• Previous industry knowledge preferred.
• Production-related experience preferred.
• ASE certification preferred.

Responsibilities

• Write and manage internal repair orders for PDI, CPO, required new- and used-vehicle recalls, and used-vehicle reconditioning.
• Participate in service and sales team meetings and provide updates on prior-day performance.
• Coordinate with the Service Director or Manager to maintain a schedule of technician and porter absences for training, vacation, or personal reasons and support staffing needs.
• Identify store inventory with open recalls, schedule recall work when parts are available, and liaise with parts and service teams to complete recalls promptly.
• Coordinate recall completion for non-brand products with other company stores or non-company stores that sell the brand.
• Conduct walk-around inspections with the Used Car Manager before reconditioning to identify the required inspection or certification and work needed to meet AutoNation Appearance Standards.
• Prepare comprehensive estimates based on inspections and technician findings, including required work, total cost, and timing before work begins.
• Use RPR Compass, when available, to obtain approval for additional work.
• Ensure repairs are recorded on a single repair order and that the order is closed by the next business day after work is completed.
• Manage reconditioning in the After-Sales Compass RPR system and use its functions to maintain vehicle status.
• Select appropriate parts options and pricing for reconditioning work.
• Ensure labor times and sale amounts follow an approved labor time guide.
• Ensure CPO criteria are met in accordance with OEM and AutoNation standards.
• Manage reconditioning vendor relationships to improve quality, cycle time, and invoice accuracy and timeliness.
• Demonstrate company Vision, Mission, and Values in interactions with customers, coworkers, and suppliers.
• Follow company policies, procedures, and safety standards.

Benefits

• Competitive compensation
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Discounts and offers through YouDecide

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED