RPR Coordinator - AN Honda Renton

AutoNation • Renton, WA

10d • $24,000 - $168,000

About The Position

The RPR Coordinator manages, writes, and tracks reconditioning, pre-delivery inspections (PDI), and inventory recalls. The role coordinates, allocates, supervises, and trains technicians and porters to support efficient team performance and a compliant reconditioning process. The coordinator oversees timely processing of used-vehicle reconditioning, PDI, and recall completion for new and used vehicles, supporting AutoNation’s four-day turnaround target. The role aims to increase used-vehicle gross and sales by providing high-quality, front-line-ready vehicles, and to increase after-sales internal gross by managing recall, reconditioning, and PDI processes.

The coordinator manages internal repair orders, inventory status, estimates, approvals, parts and labor pricing, CPO criteria, and vendor relationships. They work with service and sales teams, parts departments, technicians, porters, and other stores or vendors to ensure repairs and recalls are completed efficiently and correctly. This is a commission-based role estimated between $2,000 and $14,000 per month.

Requirements

• Meet the company’s requirements for employment.
• Hold a valid in-state driver’s license and maintain an acceptable, safe driving record.
• Be able to drive manual-transmission vehicles.
• Maintain a professional appearance.
• Demonstrate customer service skills.
• Have a high school diploma or equivalent.
• Be able to read and comprehend written instructions and information.
• Have excellent written, oral, and interpersonal communication skills.

Nice To Haves

• Previous industry knowledge.
• Production-related experience.
• ASE certification.

Responsibilities

• Write and manage internal repair orders for PDI, CPO, new and used vehicle recalls, and used-vehicle reconditioning.
• Participate in service and sales team meetings and provide updates on prior-day performance.
• Coordinate technician and porter staffing schedules with the Service Director or Manager, accounting for training, vacation, and personal absences.
• Identify store inventory with open recalls, schedule the work, and ensure completion when parts are available.
• Coordinate with parts and service teams, other company stores, and non-company stores to complete recalls, including recalls for non-brand products.
• Conduct walk-around inspections of store-owned vehicles with the Used Car Manager before reconditioning to determine the inspection or certification needed and work required to meet AutoNation Appearance Standards.
• Prepare comprehensive estimates based on inspections and technician findings, including required work, total cost, and timing before work begins.
• Use RPR Compass, when available, to obtain approval for additional work.
• Ensure repairs are recorded on a single repair order and closed by the next business day after work completion.
• Manage reconditioning in the After-Sales Compass RPR system and use its functions to maintain vehicle status.
• Ensure the best parts options and correct prices are used, and that labor times and sale amounts follow an approved labor time guide.
• Ensure each CPO criterion is fulfilled in accordance with OEM and AutoNation standards.
• Manage reconditioning vendor relationships to improve quality, cycle time, and accurate, timely invoicing.
• Demonstrate behavior consistent with the Company’s Vision, Mission, and Values in interactions with customers, coworkers, and suppliers.
• Follow company policies, procedures, and safety standards.

Benefits

• Competitive compensation
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Deals and discounts through YouDecide

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED