RPM Coordinator

JLL • Mountain View, CA

6d • $65,400 - $86,050 • Onsite

About The Position

The Relocation Project Management (RPM) Coordinator assists the Space Planning Delivery team with planning and implementing relocations, logistics moves, furniture reconfigurations, and IT systems. The role is highly interactive with the client onsite and requires a strong customer-service focus and a desire to provide direct client assistance. The position is onsite in Mountain View, California.

Requirements

• Strong knowledge of relocation move processes and furniture systems.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and ability to interact with executive-level internal and external clients.
• Flexibility with work hours and travel as needed.
• Competency with Google Sheets, Slides, and Docs.
• Competency with Smartsheets, AdaptiveWork, or similar project-management programs.
• Minimum 1–3 years of practical experience.
• Ability to multitask and work both independently and as part of a team.
• Ability to problem-solve and be proactive in a fast-paced environment.
• Customer-service focus, strong organizational and communication skills, and ability to prioritize and manage several projects.
• Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Provide operational and procedural support to ensure projects follow established departmental, building, and client methods and procedures.
• Serve as the client’s single point of contact for day-to-day moves, adds, changes, and move-management project execution.
• Provide customer service and support for daily activities, questions, and large-move projects.
• Support maintenance of a central database in Tririga/Floorscope.
• Help obtain quotes and generate RFQs for MAC and simple projects.
• Receive and manage user move requests and oversee scheduling, execution, and vendor management.
• Coordinate walkthroughs with facilities management, vendors, and other parties involved in relocations.
• Ensure project and account activities follow documented client and JLL processes, policies, and procedures.
• Coordinate vendor execution of work orders and small projects, including furniture reconfigurations and space enhancements.
• Issue work orders for approved projects, supervise furniture and related equipment moves, and verify completed work.
• Perform pre-move and move-day duties, including pre- and post-move audits, furniture inventory, signage installation, and mover supervision.
• Receive and process ergonomic and accommodation requests; schedule ergonomic assessments, conduct assessments, order recommended products, and follow up.
• Coordinate with client representatives to provide employee workstation accommodations.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed