Router

PFG | Performance Good Group

About The Position

The Router is an individual-contributor position responsible for creating, managing, and calculating delivery routes and delivery times, and making necessary adjustments for drivers and customers. The position reports to the Transportation Manager or Routing Supervisor and normally works a Sunday-through-Thursday shift. It uses multiple routing and software systems and requires strong attention to detail and process skills. The Router may interact with drivers, sales, transportation, warehouse, and customer service personnel, and performs other duties as assigned to serve the company.

Requirements

  • High school diploma, GED, or equivalent experience.
  • 1–3 years of distribution, logistics, transportation, or related work experience.
  • Basic/intermediate computer skills, including software applications and Microsoft Office (Excel, Word, and Outlook).

Nice To Haves

  • 3–5 years of distribution, logistics, transportation routing, and/or related administrative experience.
  • Intermediate/advanced computer skills, including routing software applications (Roadnet and AS400) and Microsoft Office (Excel, Word, and Outlook).

Responsibilities

  • Establish cost-effective delivery routes that comply with Federal DOT guidelines while maintaining acceptable customer service, quality, and satisfaction; use Roadnet to manage delivery costs against expected company run rates.
  • Establish routing procedures and schedules that optimize use of personnel and equipment while emphasizing driver safety.
  • Maintain Roadnet routing information daily, including standard routes, customer delivery requirements, geocoding, delivery days and time windows, service-time settings, account types, meal breaks, route start times, pre- and post-trips, depots, travel modes, map colors, assigned drivers and equipment, DOT road checks, and equipment maintenance costing, restrictions, and capacities.
  • Prepare costing, off-day, maintenance, scorecard, customer, and KPI reports at scheduled intervals.
  • Review the prior day's actual routing results and adjust standard routes when needed.
  • Create maps and print driving instructions for drivers unfamiliar with an assigned route.
  • Produce and distribute the driver manifest report nightly.
  • Perform truck-builder duties.
  • Perform other related duties as assigned.

Benefits

  • Competitive pay and benefits.
  • Day 1 health and wellness benefits.
  • Employee Stock Purchase Plan.
  • 401(k) employer matching.
  • Education assistance.
  • Paid time off.
  • Growth opportunities.
  • Safe and inclusive working environment with a culture of rewards, recognition, and respect.
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