Router

Mattress Firm•Roswell, GA

About The Position

The Router supports Mattress Firm’s supply chain operations by scheduling deliveries according to capacity and business conditions, managing delivery records, and helping ensure deliveries and product setups proceed smoothly. The position works in a warehouse environment and requires professional communication with internal and external contacts, adherence to company and safety policies, and timely completion of training and documentation. The listed schedule is Sunday and Monday, 12:30 p.m.–9:00 p.m.; Tuesday, 10:00 a.m.–7:00 p.m.; Friday and Saturday, 8:30 a.m.–5:00 p.m.; with Wednesday and Thursday off. Compensation is $19.00–$20.50 per hour, based on documented and verified relevant work experience. Additional bonus opportunities may be available at the company’s discretion for eligible roles. The application deadline is November 16, 2026.

Requirements

At least 1 year of related experience.
Strong verbal and written communication skills.
Strong attention to detail when completing tasks.
Knowledge of Microsoft Office products.
Knowledge of a POS system.
Basic knowledge of the city and surrounding areas.
Legal authorization to work in the United States without sponsorship; proof of eligibility to work in the United States is required.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Schedule deliveries according to capacity and business conditions.
Record missed deliveries and redelivery problems.
Submit completed delivery manifests and stop records by the deadline for contractor settlement purposes.
Complete records for contractor settlement.
Complete required training modules and certifications before their due dates.
Follow safety policies and procedures to maintain a safe work environment.
Communicate professionally with internal and external contacts.
Follow company policies and standards for appearance, functionality, and brand representation.
Communicate concerns or issues to leadership to support departmental and company operations.
Answer incoming calls promptly and accurately.
Maintain accuracy in the ticket management system.
Print accurate pick lists.
Carry out company initiatives and other activities requested by the supervisor.
Update job knowledge by participating in educational opportunities.
Contribute ideas to optimize or improve the team, department, and company.

Benefits

Career growth opportunities through on-the-job training and development programs.
401(k) with employer matching.
Mental health and life resources.
Medical, dental, prescription, and vision plans.
On-demand pay.
Base pay or uncapped commission.
Employee discounts on Mattress Firm sleep products and accessories.
Additional bonus opportunities may be available at the company’s discretion for eligible roles.

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