DLO Evening Shift Route Service Rep

Quest Diagnostics•Enid, OK

1d•Onsite

About The Position

The Route Service Rep performs basic route services for Diagnostic Laboratory of Oklahoma (DLO) in Enid, Oklahoma. The role involves collecting specimens, checking requisitions and specimen submission, and transporting specimens to designated laboratory or distribution sites using appropriate handling and storage methods to maintain specimen integrity. The representative also maintains client relationships, completes route and transportation paperwork, supports specimen packing, and follows safe-driving requirements and DLO policies. The scheduled hours are Monday through Friday, 12:00 p.m. to 8:30 p.m.

Requirements

Proficient verbal communication with internal and external contacts.
Customer-oriented, with excellent interpersonal skills.
Valid state driver's license and a driving record that meets Quest/DLO Driver's Safety requirements.
Ability to communicate effectively in English with clients, supervisors, and peers.
High school diploma or GED strongly preferred, or commensurate work experience required.
Able to get in and out of a vehicle multiple times per day.
Able to use a phone and handheld device (PC) extensively.
Able to stand, sit, walk, and drive for prolonged periods.
Fine dexterity and steadiness with hands.
Able to lift up to 25 pounds and occasionally lift 50 pounds; able to carry up to 15 pounds for several minutes at a time.
Able to climb stairs multiple times per day.
Able to balance, bend, kneel, push, pull, reach, and twist.
Able to maintain visual attention to detail and see well in limited-light scenarios.
Travel to various locations within a specified geography, under 25%.

Nice To Haves

Previous medical laboratory experience.

Responsibilities

Report to work on time and prepared for each scheduled shift.
Perform assigned duties and processes within demonstrated capabilities and qualifications.
Maintain a positive, professional, and supportive attitude and contribute to a respectful, productive team environment.
Perform basic route services as required.
Pick up specimens and verify that test requisitions are completed correctly and specimens are submitted properly within established parameters.
Deliver specimens to designated laboratory or distribution sites using appropriate handling, storage, and transportation methods, including transport containers, dry ice, and cold packs, to maintain specimen integrity.
Establish and maintain positive client relations.
Complete and submit administrative forms, including daily route logs, Client Concern forms, supply requisitions, and special transportation forms.
Help pack specimens for transport to the Core Laboratory.
Comply with government and company safe-driving regulations and vehicle-maintenance procedures.
Follow DLO policies and procedures, including attendance, compliance, and safety requirements.
Participate in the growth and development of the department and reflect company values in job performance.
Perform duties other than those listed in the job description when called upon.
Work overtime when required by business needs.