Service Route Rep

Club Assist US LLC • Richmond, VA

20h

About The Position

Club Assist partners with motoring clubs and automotive service providers throughout North America, providing batteries, tools, and technology solutions. The Service Route Representative has a dedicated delivery route and interacts with customers daily to provide customer service. The role packages, delivers, and picks up products, promotes them to customers, and supports business growth. The representative plans their day with autonomy and helps improve business performance. Work is performed outdoors and on a service truck, with daily home time and limited overnight stays.

Requirements

• CDL Class B license with a clean driving record.
• At least 4 years of experience in customer support, sales, or service.
• Strong verbal and written communication skills and effective negotiation skills.
• Strong organizational and time-management skills, including the ability to meet deadlines.
• Strong decision-making and judgment skills; solution-oriented approach.
• Exceptional customer service skills, including the ability to resolve conflict.
• Ability to repeatedly lift and carry equipment or batteries weighing 40–75 pounds and to bend, kneel, and balance.

Nice To Haves

• Previous background in the automotive and/or battery industry.
• Previous working experience in a warehouse environment.

Responsibilities

• Package, deliver, and pick up products for customers.
• Promote products to customers and contribute to business growth.
• Interact with customers daily and provide excellent customer service.
• Plan and organize the workday along a dedicated delivery route.
• Replace batteries as needed.

Benefits

• Competitive pay.
• Yearly merit increases.
• Quarterly safety bonuses.
• Comprehensive benefits.
• Opportunity for growth.
• Daily home time, with limited overnight stays.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed