DLO Phlebotomy Service Rep I

Quest Diagnostics•Oklahoma City, OK
•Onsite

About The Position

The Phlebotomy Service Rep I collects and processes patient specimens, accurately enters patient and test information, and supports billing and diagnosis-information collection as needed. The role requires professional communication with patients, clients, and internal teams, efficient work in a high-volume environment, and flexibility to support changing patient or business needs. The position is based in Oklahoma City, Oklahoma, with scheduled hours Monday through Friday, 8 a.m. to 5 p.m.

Requirements

  • Demonstrated knowledge of venipuncture using vacutainer needles and hubs, butterfly devices, safety needles, and syringes.
  • Ability to collect blood specimens from patients of all age groups, including pediatric and geriatric populations.
  • Ability to manage high patient volume efficiently while maintaining accuracy and quality standards.
  • Strong interpersonal skills and ability to collaborate effectively with DLO departments and clients.
  • Proficiency in basic computer use, including keyboarding and data entry.
  • Flexibility to occasionally start early or stay late to meet patient or client needs.
  • Willingness to travel or work at different locations if business needs change.
  • Ability to lift and carry items up to 40 pounds occasionally; assistance is available for anything heavier.
  • Ability to sit or stand for extended periods and perform hands-on, repetitive tasks with attention to detail.
  • Comfort using a computer and phone regularly.
  • Good hand coordination and steady movements.
  • Ability to walk, bend, reach, twist, push, and pull throughout the day.

Responsibilities

  • Report to work on time and prepared for each scheduled shift.
  • Perform assigned duties and processes for which the employee is qualified or has demonstrated capability.
  • Maintain a positive, professional, and supportive attitude throughout the workday.
  • Collaborate as a team member and contribute to a respectful, productive work environment.
  • Collect blood and urine specimens using approved techniques and equipment, following established procedures.
  • Accession patient and test information accurately into the Care 360 system.
  • Process and prepare specimens for testing.
  • Obtain billing information from patients and ICD-10 diagnosis information from clients as needed.
  • Communicate clearly, courteously, and professionally with internal teams, patients, and external customers.
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