DLO Phlebotomy Service Rep I

Quest Diagnostics•Oklahoma City, OK
•$15 - $23

About The Position

The Phlebotomy Service Rep I at Diagnostic Laboratory of Oklahoma collects and processes patient specimens, records patient and test information, and provides professional service to patients, clients, and internal teams. The role is based in Oklahoma City, Oklahoma, and is scheduled Monday through Friday, 8 a.m. to 5 p.m. Occasional schedule adjustments or work at different locations may be needed to meet business and patient needs.

Requirements

  • Demonstrated knowledge of venipuncture using vacutainer needles and hubs, butterfly devices, safety needles, and syringes.
  • Proven ability to collect blood specimens from patients of all age groups, including pediatric and geriatric populations.
  • Ability to manage high patient volume efficiently while maintaining accuracy and quality standards.
  • Strong interpersonal skills and ability to collaborate effectively with DLO departments and clients.
  • Proficiency in basic computer use, including keyboarding and data entry.
  • Flexibility to occasionally start early or stay late to meet patient or client needs.
  • Willingness to travel or work at different locations if business needs change.
  • Ability to lift and carry items weighing up to 40 pounds occasionally, with help for anything heavier.
  • Comfort sitting or standing for extended periods and performing repetitive hands-on tasks throughout the day.
  • Ability to use a computer and phone regularly, maintain attention to detail, and perform tasks requiring good hand coordination and steady movements.
  • Ability to move throughout the day, including walking, bending, reaching, twisting, pushing, and pulling.

Responsibilities

  • Report to work on time and prepared for each scheduled shift.
  • Perform assigned duties and processes for which qualified or capable.
  • Maintain a positive, professional, and supportive attitude throughout the workday.
  • Work collaboratively as a team member and contribute to a respectful, productive work environment.
  • Collect blood and urine specimens, including drug-screening specimens, according to established procedures using approved techniques and equipment.
  • Accurately accession patient and test information into the Care 360 system.
  • Process and prepare specimens for testing.
  • Obtain billing information from patients and ICD-10 diagnosis information from clients as needed.
  • Communicate clearly, courteously, and professionally with internal teams, patients, and external customers.
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