DLO Phlebotomy Services Rep I

Quest Diagnostics•Grove, OK

About The Position

The Phlebotomy Services Rep I works for Diagnostic Laboratory of Oklahoma (DLO) in Grove, Oklahoma. The role includes collecting specimens from patients of all age groups, both inpatients and outpatients, and completing clerical work and computer data entry. The representative is expected to provide professional, customer-focused service and work effectively both independently and as part of a team. The stated schedule is Friday from 6:00 p.m. to 6:00 a.m., with rotating holidays; the employee may also need to adjust their schedule to help cover other shifts.

Requirements

  • Knowledge of phlebotomy procedures, specimen requirements, and basic computer use is helpful.
  • Must comply with DLO safety and compliance policies.
  • Must be able to communicate effectively with clients, patients, and staff in person and on the telephone.
  • Must have excellent patient service skills.
  • Must be able to adjust schedule to help cover other shifts as needed.

Nice To Haves

  • Phlebotomy certification is preferred but not required.
  • Previous phlebotomy experience in a clinic or hospital setting is preferred.
  • Experience working with or interacting with patients in a hospital setting is preferred.

Responsibilities

  • Report to work on time and prepared for each scheduled shift.
  • Perform assigned duties and processes, including work for which qualified and tasks within demonstrated capabilities.
  • Maintain a positive, professional, and supportive attitude throughout the workday.
  • Work collaboratively as a team member and contribute to a respectful, productive work environment.
  • Work independently as well as with a team.
  • Collect specimens from patients of all age groups, including inpatients and outpatients.
  • Perform clerical tasks and computer data entry.
  • Provide customer-focused, professional service.
  • Communicate effectively with clients, patients, and staff in person and by telephone.
  • Adjust schedule as needed to help cover other shifts.
  • Comply with DLO safety and compliance policies.
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