Route Service Manager

Interstate Batteries • Oklahoma City, OK

3d

About The Position

The Route Service Manager delivers batteries and provides exceptional customer service to a predetermined route of customers and dealers within their territory. The role collaborates with dealers to ensure the best mix of batteries on the rack, that battery quality programs are being executed, and to build strong relationships that foster improved dealer retention.

The position works independently with limited supervision and is accountable for accurate inventory management of company assets. It uses frequent independent judgment in making decisions and requires integrity and a positive attitude.

Requirements

• High school graduate or equivalent.
• Ability to read, write, and perform basic math.
• Excellent communication skills.
• At least one year of delivery and customer service experience.
• Working knowledge of computers or ability to learn applicable systems.
• Working knowledge of electronic inventory management tools, such as tablets and scanners.
• Good organizational skills and ability to prioritize tasks.
• Accuracy and attention to detail.
• Ability to approach tasks with a sense of urgency.
• Ability to work overtime if requested.
• Depending on location, ability to work one or more overnight routes per week may be required.
• Clean driving record and ability to meet driver qualification requirements.
• Must have and maintain a valid DOT medical card.
• Ability to operate a motor vehicle.
• Ability to regularly lift and/or move up to 50 pounds without assistance and occasionally lift up to 75 pounds.

Responsibilities

• Deliver batteries and provide service to each dealer on the route safely and in a timely manner.
• Load and unload trucks safely and maintain an accurate account of company assets.
• Establish, build, and maintain dealer relationships.
• Keep displays and products clean, full, and rotated according to consignment agreements.
• Manage dealer accounts, including sales, consignment, warranties, rotates, cash collection, and invoicing.
• Complete delivery and route transactions and other paperwork on time.
• Collect and return junk and/or used batteries to the warehouse.
• Interact professionally with team members, managers, customers, and other stakeholders.
• Follow and fulfill all driver program requirements specified by the manager.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED