Route Service Manager
Interstate Batteries•Dodge City, KS
About The Position
The Route Service Manager delivers batteries and provides exceptional customer service to a predetermined route of customers and dealers within an assigned territory. The role grows route sales through outstanding customer service, trustworthy advice, and dealer retention. It involves managing dealer relationships and consignment programs, maintaining the route and product quality, handling payments and returned batteries, and safely loading and unloading the truck.
Requirements
- Current DOT Medical Certification and a clean driving record.
- A Class A or B Commercial Driver's License may be required depending on the equipment operated.
- High school diploma or GED equivalent.
- Ability to read, write, and perform basic math.
- Good communication skills.
- Ability to interact effectively with customers.
- Strong customer service skills.
Nice To Haves
- Prior driving experience.
- Prior customer service experience.
Responsibilities
- Deliver batteries and provide service to each dealer on the route in a timely manner.
- Follow all Environmental Health and Safety rules and policies.
- Establish, build, and maintain good dealer relationships.
- Manage consignment programs to help dealers increase sales and drive retention.
- Complete documentation in a timely manner.
- Maintain the route by keeping displays clean and dealer lists up to date.
- Invoice units that fail to last through the warranty period.
- Rotate batteries to maintain product quality and service standards.
- Collect and handle payments on account, including cash, checks, and money orders.
- Collect and return junk and/or used batteries.
- Load and unload the truck.
Benefits
- Tools and services to support professional success and personal wellbeing.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
