Route Service Manager

Interstate Batteries • Fresno, CA

9d

About The Position

The Route Service Manager delivers batteries and provides exceptional customer service to a predetermined route of customers and dealers within their territory. The role collaborates with dealers to ensure the best mix of batteries on the rack, confirm battery quality programs are being executed, and build strong relationships that foster improved dealer retention. The position works independently with limited supervision and is accountable for accurate inventory management of company assets, using frequent independent judgment when making decisions.

The role operates in battery warehouse conditions and involves regular lifting, repetitive lifting, and frequent sitting, standing, and walking. Required personal protective equipment includes steel toe boots, safety glasses, and protective gloves.

Requirements

• High school graduate or equivalent.
• Able to read, write, and compute basic math.
• Excellent communication skills.
• At least one year of delivery and customer service experience.
• Working knowledge of electronic inventory management tools, including tablets and scanners.
• Good organizational skills and ability to prioritize tasks.
• High degree of accuracy and attention to detail.
• Approaches tasks with a sense of urgency.
• Able to work overtime if requested.
• Depending on location, able to work one or more overnight routes per week.
• Able to regularly lift and/or move 75 pounds.
• Must have and maintain a valid DOT medical card, state Driver's License, and acceptable driving record.

Responsibilities

• Deliver batteries and provide service to each dealer on the route safely and on time.
• Follow all Environmental Health and Safety rules and policies.
• Load and unload trucks safely and maintain an accurate account of company assets.
• Establish, build, and maintain dealer relationships.
• Keep displays and product clean, full, and rotated according to consignment agreements.
• Manage dealer accounts, including sales, consignment, warranties, rotations, cash collection, and invoicing.
• Complete delivery and route transactions and other paperwork in a timely manner.
• Interact professionally with team members, managers, customers, and other stakeholders.
• Fulfill all driver program requirements as specified by the manager.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED