Route Sales Representative 5 8 Hourly
Alsco Uniforms•City of Rochester, NY
About The Position
The Route Sales Representative supports the Service Departments in meeting customer needs through up-selling, cross-selling, and excellent customer service. The position reports to the District Manager and involves prospecting customers along assigned routes, managing customer accounts, and supporting service, sales, and operations teams. The role includes daily travel and vehicle operation, product handling, and work in customer locations and industrial laundry facilities.
Requirements
- Have and maintain a valid Driver's License, CDL when applicable, and be 21 years or older.
- Maintain a driving record free of chargeable accidents, speeding, safety, or other violations.
- Excellent verbal and written communication skills in English, and ability to comprehend and follow directions.
- Two years of relevant experience in sales, customer service, delivery, or public-facing work.
- Accurately recognize colors and sizes.
- Ability to stoop, pull, push, reach overhead, lift up to 75 lbs., and move loaded carts up to 500 lbs.
Responsibilities
- Prospect and engage new customers within assigned routes, referring qualified leads to the Sales Department.
- Provide outstanding customer service to build loyalty and strong relationships.
- Communicate with decision-makers and proactively resolve service concerns.
- Follow Service SOPs for installations, deliveries, and account management.
- Maintain accurate inventories, route books, and customer files.
- Handle customer payments, credits, and change orders accurately.
- Monitor accounts and report customer feedback or competitive activity.
- Upsell services, promote products, and refer leads to Sales Consultants.
- Conduct daily vehicle inspections and maintain truck cleanliness.
- Load and unload products, move carts up to 500 lbs., and lift up to 75 lbs.
- Ensure compliance with company policies, safety standards, and dress code.
- Collaborate with service, sales, and operations teams as a reliable relief driver.
- Support other service team members where required.
Benefits
- Medical, dental, vision, and FSA/HSA.
- Life insurance and disability insurance.
- Vacation, sick time, and holidays.
- Employee Assistance Program (EAP).
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
