UTILDRV Rt Relief Utility Dvr

Alsco Uniforms•Doraville, GA

9d•Onsite

About The Position

The Route Relief/Utility Route Sales Representative supports the Service Department in meeting customer needs through up-selling, cross-selling, and superior customer service. The primary duties are covering routes and performing related service tasks as required. The position reports to the District Manager. When not assigned to a route, the employee may assist with rush deliveries, renewals, audits, training, and other tasks assigned by supervision. The role involves operating a delivery vehicle, delivering and collecting textile products, maintaining account inventories, processing customer payments, and completing route paperwork. The employee also supports other service personnel as required.

Requirements

Have and maintain a valid driver's license; a CDL is required when applicable.
Be at least 21 years old.
Maintain a driving record free of chargeable accidents, speeding, safety, or other violations.
Have verifiable experience of at least one year driving safely and successfully.
Demonstrate excellent vehicle operation skills, customer service skills, and route sales skills.
Have excellent verbal and written communication skills in English.
Be able to comprehend and follow directions, manage time well, and work as a team player.
Recognize product colors, sizes, and types, and accurately count, add, and subtract.
High school graduation or similar experience; qualified driver's license.

Responsibilities

Perform the responsibilities of a Route Sales Representative and related tasks.
Learn and support all routes, covering routes as needed for holidays, vacations, or other vacancies.
Assist with rush deliveries, renewals, audits, training, and other assigned tasks when not working a route.
Solicit new customers, up-sell and cross-sell services or products, provide samples, and support a profitable product mix.
Participate in promotions, contests, training, and audits.
Follow company policies and procedures for new customers, managing customer needs, and service delivery.
Build customer relationships, communicate openly, educate customers, maintain customer loyalty, provide outstanding service, and work with supervision to resolve concerns.
Safely operate and maintain a clean delivery vehicle, conduct regular vehicle inspections, and follow applicable laws and company policies.
Handle and process customer payments and keep route paperwork current.
Make timely and correct deliveries of textile loads, collect soiled textiles, maintain account inventories, and service facility maintenance products.
Monitor and report competitive activity and keep service agreements current and renewed.
Return from routes and unload soiled textiles in the facility receiving area.
Prepare route paperwork accurately and follow check-in procedures.
Follow written and verbal instructions and perform other tasks as directed by supervision.
Support other service personnel as required by supervision.