Route Logistics Auditor

Rumpke Careers•Louisville, KY

About The Position

Route Auditors review commercial and residential routes to assess efficiency, billing accuracy, service needs, and potential safety hazards. They analyze route logistics and recommend changes to scheduling, services, or operations to improve safety, efficiency, and profitability. The role includes collecting route data, verifying customer services and billing, identifying opportunities for new or increased services, and reporting audit findings and recommendations to management. The position may involve exposure to traffic, tight driving areas, and residential or commercial waste, as well as travel between offices.

Requirements

Ability to learn Smart Suite software and RouteSmart online.
Computer proficiency with Windows and Microsoft applications, including MS Office, Word, and Excel.
Ability to read a map or use a map application.
Organized and detail-oriented, with the ability to multitask.
Proven analytical and problem-solving ability.
Ability to work independently, make decisions, prioritize work, manage time, and resolve problems.
Ability to identify issues, make decisions, and recommend solutions.
Good written and verbal communication skills to communicate effectively and professionally with internal and external customers.
Legally eligible to work in the United States.
Valid driver’s license, if applicable.
Must successfully complete pre-employment testing.
Must be able to read and speak English.

Responsibilities

Review designated routes and collect data on travel times, disposal volumes, service and collection times, and route-sheet accuracy to reduce costs, improve revenue, and address safety hazards.
Verify route sequences to identify efficiencies.
Use computerized programs to identify overlapping routes and recommend improvements to operating efficiency.
Verify services provided, equipment serviced, and service frequency to ensure accurate customer billing.
Identify opportunities for increased service needs or potential new business in the area.
Analyze route logistics, landfill locations, and municipal routes.
Identify route-related safety hazards and recommend resolutions.
Recommend container repairs and replacements as necessary.
Prepare detailed reports of route audit findings and review audit data and recommendations with District Managers and RVP.
Provide feedback to Route Managers and Operations Managers regarding driver productivity.
Perform duties safely and in compliance with local, state, and federal regulations and company policies.
Perform other duties as assigned.