Route Planner and Logistics Coordinator

Green Zone Recycling - North Carolina•Durham, NC
•$54,000 - $60,000

About The Position

Green Zone Recycling is seeking a proactive Route Planner and Logistics Coordinator to optimize daily pickup routes, coordinate driver schedules, and improve transportation efficiency. The role balances route efficiency, transportation costs, driver productivity, and customer service while identifying opportunities to improve processes. The coordinator helps drivers work from efficient routes and clear schedules, monitors operations, analyzes route data, and adapts to changing needs. Green Zone Recycling is the largest textile recycler and wholesale distributor of secondhand apparel and footwear in the southeastern United States. The company describes its workplace as supportive and values employee contributions, work-life balance, and opportunities to grow skills.

Requirements

  • Strong organizational, planning, and time-management skills.
  • Excellent problem-solving abilities and attention to detail.
  • Proficiency with computers and Microsoft Office.
  • Clear and professional written and verbal communication skills.
  • Ability to analyze information, identify discrepancies, and follow through on issues.
  • Ability to manage multiple priorities, meet deadlines, and work independently.
  • Willingness to learn new systems, adapt to changing needs, and complete required assessments.

Nice To Haves

  • Experience in route planning or optimization.
  • Experience in logistics, dispatch, or transportation coordination.
  • Experience in scheduling, fleet coordination, or operations support.
  • Experience in data analysis, reporting, or process improvement.
  • Experience with transportation management systems (TMS) or routing software, such as Route4Me or Samsara.

Responsibilities

  • Plan and optimize daily pickup routes based on customer locations, pickup volumes, service requirements, and operational priorities.
  • Coordinate daily driver schedules and route assignments.
  • Identify opportunities to reduce unnecessary mileage, minimize wasted time, improve driver productivity, and control transportation costs.
  • Monitor driver progress and route performance, review metrics, and follow up on delays, discrepancies, and route variances.
  • Support customer service by helping ensure pickups are completed efficiently while accounting for customer needs and changing operational requirements.
  • Maintain accurate records, analyze route performance, and communicate key information and improvement opportunities to management.
  • Adjust routes and schedules when challenges arise and develop practical solutions to keep operations moving.
  • Recommend process changes to improve routing, productivity, and transportation performance.
  • Complete data entry, respond to emails, maintain accurate information, and support other logistics-related activities.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Generous PTO
  • Paid holidays
  • 401(k) retirement plan
  • 3.5% employer retirement match
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