Route Planner and Logistics Coordinator

Green Zone Recycling•Durham, NC

About The Position

Green Zone Recycling is seeking a proactive Route Planner and Logistics Coordinator to optimize daily pickup routes, coordinate driver schedules, and improve transportation efficiency. The role balances route efficiency, transportation costs, driver productivity, and customer service while identifying opportunities to improve processes. The successful candidate will help drivers work with efficient routes, clear schedules, and the information needed to serve customers. Direct routing experience is not required; the company is looking for someone with strong organizational and analytical skills, a willingness to learn, and the ability to take ownership of their work. Green Zone Recycling is the largest textile recycler and wholesale distributor of secondhand apparel and footwear in the southeastern United States. The company describes itself as a supportive workplace that values employee contributions and work-life balance, and offers opportunities to grow skills and contribute to its operations.

Requirements

Strong organizational, planning, and time-management skills.
Excellent problem-solving abilities and attention to detail.
Proficiency with computers and Microsoft Office.
Clear and professional written and verbal communication skills.
Ability to analyze information, identify discrepancies, and follow through on issues.
Ability to manage multiple priorities, meet deadlines, and work independently.
Willingness to learn new systems, adapt to changing needs, and complete required assessments.

Nice To Haves

Experience in route planning or optimization.
Experience in logistics, dispatch, or transportation coordination.
Experience in scheduling, fleet coordination, or operations support.
Experience in data analysis, reporting, or process improvement.
Experience with transportation management systems (TMS) or routing software, such as Route4Me or Samsara.

Responsibilities

Plan and optimize daily pickup routes based on customer locations, pickup volumes, service requirements, and operational priorities.
Coordinate daily driver schedules and route assignments to support transportation needs and efficient operations.
Identify opportunities to reduce unnecessary mileage and wasted time and improve driver productivity and control costs.
Monitor driver progress and route performance, review metrics, and follow up on delays, discrepancies, and route variances.
Support customer service by helping ensure pickups are completed efficiently while accounting for customer needs and changing operational requirements.
Maintain accurate records, analyze route performance, and communicate key information and improvement opportunities to management.
Adjust routes and schedules when challenges arise and develop practical solutions to keep operations moving.
Recommend improvements to routing processes, productivity, and overall transportation performance.
Complete data entry, respond to emails, maintain accurate information, and support other logistics-related activities.