MIT Rooms Full Time

Four Seasons • Denver, CO

7d

About The Position

The Rooms MIT learns and follows Four Seasons service and cultural standards to provide guests with exceptional knowledge of hotel products and services. The role involves anticipating guest needs, checking satisfaction, offering suggestions, and responding urgently and appropriately to guest concerns and requests. The Rooms MIT learns to manage and execute components of Rooms Division operations and to demonstrate Four Seasons Leadership Behaviours.

The position requires working harmoniously and professionally with co-workers and supervisors, maintaining discretion and confidentiality regarding guests, staff, and the company, and understanding Four Seasons’ style, practices, culture, terminology, and general philosophy. The Rooms MIT attends, participates in, and occasionally leads required meetings or training events, performs other tasks requested by management, and complies with the company’s Category One and Category Two Work Rules and Standards of Conduct.

Requirements

• 1–2 years of experience in a hotel environment.
• Passion for the hotel industry.
• Strong computer skills.
• Flexible schedule and ability to work morning, afternoon, or evening shifts, weekends, and holidays.
• Fluent in English.
• Legal authorization to work in the United States.

Responsibilities

• Learn and follow service and cultural standards to provide guests with knowledgeable service about hotel products and services.
• Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Learn to manage and execute components of Rooms Division operations.
• Learn and exhibit Four Seasons Leadership Behaviours.
• Work harmoniously and professionally with co-workers and supervisors.
• Maintain discretion and confidentiality regarding guests, staff, and the company.
• Understand and use Four Seasons’ style, practices, culture, terminology, and general philosophy as guidelines for behavior.
• Attend, participate in, and occasionally lead required meetings or training events.
• Perform other tasks as requested by management.
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct.

Benefits

• Medical, dental, and vision insurance
• Paid Time Off and Holiday Pay
• 401(k) participation with company matching program
• Discounted RTD Flex Pass
• Complimentary stays at Four Seasons worldwide, subject to availability
• Complimentary shift meal prepared by the culinary team
• Complimentary dry cleaning of employee uniforms

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed