Room Service Supply Attendant

Marriott•San Francisco, CA

About The Position

The Room Service Supply Attendant sets up, stocks, and maintains work areas, inspects china, glassware, and silverware for cleanliness and presentation, and keeps work areas clean throughout the day using clean-as-you-go practices. The role includes completing closing duties such as storing reusable goods, breaking down goods, cleaning equipment and areas, returning equipment to its proper location, locking refrigerators and doors, restocking items, turning off lights, and completing daily cleaning checklists. The attendant follows company, safety, and security policies; reports accidents, injuries, and unsafe conditions; and completes required safety training and certifications. The position requires professional appearance and communication, guest acknowledgment, appropriate telephone etiquette, confidentiality, care of company assets, and positive collaboration with coworkers. The attendant supports quality standards and performs other reasonable duties as requested by supervisors. The work involves standing, sitting, or walking for extended periods or an entire shift; handling objects weighing up to 50 pounds without assistance; manipulating objects with fine motor skills and hand-eye coordination; moving across uneven, sloping, or slippery surfaces and stairs or ramps; and reaching, bending, twisting, pulling, and stooping.

Requirements

  • Read and visually verify information in various formats, including small print.
  • Stand, sit, or walk for extended periods or an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
  • Grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
  • Move over sloping, uneven, or slippery surfaces and up and down stairs or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • No related work experience required.
  • No supervisory experience required.

Nice To Haves

  • High school diploma or G.E.D. equivalent.

Responsibilities

  • Complete closing duties, including storing reusable goods, breaking down goods, cleaning equipment and areas, returning equipment to its proper locations, locking refrigerators and doors, restocking items, turning off lights, and completing daily cleaning checklists.
  • Set up, stock, and maintain work areas.
  • Inspect china, glass, and silver for cleanliness and presentation before use.
  • Maintain clean work areas throughout the day using clean-as-you-go procedures.
  • Follow company, safety, and security policies and procedures; report accidents, injuries, and unsafe work conditions; and complete safety training and certifications.
  • Maintain a clean and professional uniform and personal appearance, protect confidential information, and safeguard company assets.
  • Welcome and acknowledge guests according to company standards and communicate professionally, including answering telephones with appropriate etiquette.
  • Develop positive working relationships, support team goals, and listen and respond appropriately to coworkers’ concerns.
  • Ensure adherence to quality expectations and standards.
  • Perform other reasonable job duties as requested by supervisors.
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