Watermark Br Room Service Server

Expotel Hospitality•Baton Rouge, LA
•Onsite

About The Position

Watermark BR is seeking a part-time Room Service Server. Reporting to the Outlet Supervisors and Director of Food & Beverage, the Room Service Server provides guests with attentive, courteous, efficient, and high-quality service. The position serves food and beverages, handles orders and payments, and supports the operation of the restaurant, lounges, and room service. This is a tipped position. The role is at Watermark BR, a hotel in downtown Baton Rouge and part of Marriott’s Autograph Collection.

Requirements

  • High school diploma or equivalent and/or preparation through experience in a hotel or related field.
  • Experience in fine dining is helpful.

Nice To Haves

  • Experience in fine dining.

Responsibilities

  • Know the organization of the restaurants, lounges, and room service, as well as the functions of each job position.
  • Maintain thorough knowledge of menus and current specials in applicable outlets.
  • Serve guests’ food and beverage requirements attentively, courteously, and efficiently.
  • Be familiar with operating the P.O.S. system.
  • Perform cashiering functions, including closing checks and preparing end-of-shift paperwork.
  • Perform opening and closing procedures and side-work duties according to station rotation assignments and established checklists.
  • Answer the telephone according to standards.
  • Consistently upsell food, beverages, and promotional items to guests.
  • Receive and deliver food and beverage orders and collect payment.

Benefits

  • Medical, dental, and vision benefits for eligible team members.
  • Life insurance.
  • Short-term and long-term disability coverage.
  • Team Member Assistance Plan.
  • Discounted Rooms Programs.
  • Paid holidays.
  • Paid vacation and sick time.
  • 401(k) Retirement Savings Plan.
  • Competitive pay.
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