RESTAURANT SUPERVISOR WATERMARK BR
About The Position
The Watermark Baton Rouge is hiring a full-time Outlet (Restaurant) Supervisor to oversee service in its food and beverage outlets. The supervisor reports to the Director of Food & Beverage and assists the manager with training, motivating, and coaching staff, monitoring expenses, and controlling labor costs. Service may be provided in either The Gregory, an upscale restaurant offering Southern cuisine, or Milford’s on Third, a New York City-style deli with Southern-inspired offerings. The role includes ensuring the cleanliness and appearance of menus and assisting in the outlets when necessary. The position calls for clear communication, sound judgment in stressful situations, effective listening, and the ability to work with financial information and basic arithmetic. The Watermark Baton Rouge is a historic downtown hotel in Marriott’s Autograph Collection, with preserved Art Deco and Greek Revival architectural features and public spaces combining historic references with modern design.
Requirements
- High school diploma or equivalent required.
- At least one year of progressive experience in a hotel or related field required.
- Ability to convey information and ideas clearly.
- Ability to quickly and accurately evaluate and select among alternative courses of action.
- Ability to work effectively in stressful, high-pressure situations.
- Ability to assimilate complex information and data from disparate sources and adapt it to the needs and constraints of a situation.
- Effective listening skills, including understanding and clarifying concerns raised by coworkers and guests.
- Ability to understand and work with financial information and data, and perform basic arithmetic functions.
Nice To Haves
- Some college coursework preferred.
- Previous supervisory responsibility preferred.
Responsibilities
- Oversee service in the food and beverage outlets.
- Assist the manager with training, motivating, and coaching staff.
- Monitor expenses and control labor costs.
- Ensure quality control of menus, including cleanliness and appearance.
- Assist in the outlets when necessary.
- Handle guest objections and disputes to satisfactory results.
Benefits
- Medical, dental, and vision benefits for eligible team members.
- Life insurance.
- Short-term and long-term disability.
- Team Member Assistance Plan.
- Discounted room programs.
- Paid holidays.
- Paid vacation and sick time.
- 401(k) retirement savings plan.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
