Room Service Delivery Attendant

Loews Hotels•Los Angeles, CA

13d•Onsite

About The Position

The Room Service Delivery Attendant delivers in-room dining experiences at Loews Hollywood Hotel. The role involves delivering food, beverages, and amenities to guest rooms, setting up trays, carts, or dining tables, greeting guests, answering questions, and addressing concerns. The attendant coordinates with kitchen and bar teams, maintains clean and organized service areas, clears used trays, restocks supplies, and follows food-handling and sanitation guidelines. Regular attendance and participation in mandatory training sessions and meetings are required. Schedules may vary to reflect business needs, and other duties may be assigned.

Requirements

Knowledge of quality food service techniques and standards.
Ability to lift and carry food service trays weighing 35 pounds or more.
Strong communication and customer service skills.
Ability to multitask and work efficiently in a fast-paced environment.
Ability to work a flexible schedule, including weekends and holidays.

Nice To Haves

Prior experience in a food service operation is preferred.

Responsibilities

Deliver food, beverages, and amenities promptly and accurately to guest rooms.
Set up trays, carts, or in-room dining tables with precision and care.
Greet guests warmly, explain orders, and respond to questions professionally.
Ensure orders meet hotel presentation standards and address guest concerns promptly.
Coordinate with kitchen and bar teams to support timely preparation and delivery.
Maintain cleanliness and organization in room service areas, clear used trays, and restock supplies.
Follow food-handling and sanitation guidelines.
Maintain regular attendance in conformance with standards.
Attend mandatory training sessions and meetings.
Perform other duties as assigned.