Room Service Attendant, University, 16 hours, Mixed Shift

UMass Memorial Health•Worcester, MA
•$19 - $35

About The Position

Performs duties to ensure accurate and timely patient meal services, including menu selection, tray assembly, and delivery of food to assigned patients. Serves as a liaison between patients, Nursing unit, Dietitians, Food Service staff, and Food Service Management to communicate patient special requests, issues, and concerns. Works as a cooperative team member in support of the established goals and objectives of the Food and Nutrition Services Department.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to read, write, and speak English.
  • Ability to perform multiple tasks under time constraints and with constant interruption.
  • Basic knowledge of unit weights and measures and basic mathematical functions.

Nice To Haves

  • High school education or equivalent.

Responsibilities

  • Deliver patient trays as assigned, including regularly scheduled meals, snacks, floor supplies, and NOW trays; assist patients with positioning food trays, review menu selections, and open items as necessary.
  • Load and push hot and cold food trucks to and from patient units; transport related equipment; and load and operate cart lifts, dumbwaiters, and elevators.
  • Complete menu rounds for assigned patients, record menu choices promptly, adjust menus for modified diets, review diet prescriptions as applicable, and explain appropriate food alternatives for dietary restrictions.
  • Retrieve patient trays and deliver them to the main kitchen; clean and restock carts.
  • Use a computerized menu planning system to generate current diet order lists and verify their accuracy with the unit charge nurse or designee.

Benefits

  • A signing bonus may be available; eligibility will be confirmed by a member of the Recruitment Team during the interview process.
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