Room Inspector

Stonebridge Hospitality Management•Pullman, WA
•$18

About The Position

The Room Inspector ensures high standards of cleanliness and guest satisfaction by inspecting guest rooms and public areas, reporting deficiencies, and coordinating corrective actions. The role supports the housekeeping department by maintaining cleanliness, monitoring guest feedback, and overseeing inventory levels to uphold hotel standards. The position is full-time and located in Pullman, Washington. It reports to the Executive Housekeeper and supervises the Housekeeping Department. The stated pay is 17.50. The work is primarily indoors and involves inspecting guest rooms and public areas. The schedule is flexible and may include evenings, weekends, and holidays. Frequent standing, walking, bending, and stooping for extended periods are required, along with lifting and carrying objects up to 20 pounds. Stonebridge is committed to equal employment opportunities and states that reasonable accommodations may be made for qualified individuals with disabilities. Duties and responsibilities may change at any time with or without notice. Applications are evaluated based on qualifications and the ability to meet the position's requirements.

Requirements

  • At least 2 years of experience in housekeeping or a related role; hotel experience is preferred.
  • Experience inspecting and maintaining cleanliness standards.
  • Strong attention to detail and commitment to high cleanliness standards.
  • Excellent communication and interpersonal skills for interacting with team members and guests.
  • Ability to work independently and manage time effectively.
  • Proficiency with housekeeping management software and Microsoft Office (Word, Excel, and Outlook).
  • Strong organizational skills and ability to multitask in a fast-paced environment.
  • Leadership skills to guide and motivate the housekeeping team.
  • Ability to frequently stand, walk, bend, and stoop for extended periods.
  • Ability to lift and carry objects up to 20 pounds.

Nice To Haves

  • Housekeeping experience in a hotel environment.

Responsibilities

  • Inspect guest rooms and public areas to ensure cleanliness meets hotel standards.
  • Report unsatisfactory conditions to room attendants and follow up to ensure corrections are made.
  • Monitor and maintain cleanliness in event areas, storage rooms, restrooms, and offices.
  • Assume responsibility for guest feedback and service scores related to housekeeping.
  • Report the status of all guestrooms to the front desk department.
  • Collaborate with the Security Office to manage lost and found items.
  • Assist with inventories of linen, supplies, and equipment as directed by the Executive Housekeeper.
  • Participate in ordering supplies to maintain adequate inventory levels.
  • Perform daily checks of vacant rooms, public spaces, and storage areas.
  • Maintain departmental key control for security purposes.
  • Ensure deep-cleaning programs are executed according to schedule.
  • Address and resolve guest or housekeeping-related issues promptly.
  • Supervise the Housekeeping Department.

Benefits

  • Medical coverage
  • Dental insurance
  • Vision insurance
  • Paid time off (PTO)
  • 401(k) matching
  • Wellness support
  • Life insurance
  • Disability coverage
  • Savings accounts
  • Tuition aid
  • Travel and lodging perks
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