Room Inspector

HRI Hospitality•Dallas, TX

About The Position

The Room Inspector is responsible for inspecting guest rooms and public areas to ensure they meet brand cleanliness and quality standards. The role provides feedback, supports training, and helps maintain consistency and accuracy across the housekeeping team to promote guest satisfaction. The position is in the Housekeeping department and has no supervisory authority. It receives supervision from the Housekeeping Supervisor, Housekeeping Manager, or Executive Housekeeper.

Requirements

High school diploma or equivalent required.
Minimum 1 year of housekeeping experience in a hotel environment.
Excellent attention to detail and quality control standards.
Strong communication, coaching, and leadership abilities.
Ability to document findings accurately and clearly.
Good organizational and time management skills.
Knowledge of cleaning procedures, safety protocols, and chemical handling.
Ability to lift, push, and pull up to 50 lbs.
Flexibility to work varied shifts, weekends, and holidays.

Nice To Haves

Hospitality coursework or certification.
Prior inspection or supervisory experience.
Experience with housekeeping systems such as HotSOS, OnQ, or Opera.

Responsibilities

Inspect guest rooms and public areas for cleanliness, condition, and compliance with brand standards.
Provide immediate feedback and coaching to Room Attendants to correct deficiencies.
Ensure rooms are properly stocked with amenities and supplies.
Communicate maintenance issues and ensure timely follow-up.
Assist in training new housekeeping staff on procedures and standards.
Support the housekeeping leadership team with scheduling, assignments, and workflow management.
Verify completion and accuracy of daily cleaning assignments.
Assist with inventory counts, supply control, and documentation as needed.
Respond to guest requests and resolve concerns courteously and professionally.
Perform additional duties as assigned by management.