Room Inspector

Home 2 Suites West Lafayette•West Lafayette, IN

1d•Onsite

About The Position

Ascent Hospitality is seeking a Housekeeping Room Inspector (Supervisor) to oversee housekeeping floors and inspect rooms before marking them as occupied clean or vacant ready in the property management system. The role includes training and coaching housekeeping team members to maintain cleanliness standards, coordinating daily work and staffing, and helping ensure guest rooms and public areas meet brand and quality standards. The inspector may also perform cleaning duties during slower periods or staffing shortages. The position works with housekeeping management and the Front Office team to coordinate room status, address maintenance needs, and support guest satisfaction. It also involves supply and inventory tasks, safety and security practices, lost-and-found documentation, key control, and maintaining organized housekeeping carts and storage areas.

Requirements

Housekeeping experience is required.
High school education or equivalent is required.
Must be dependable and productive.
Ability to work quickly under pressure and follow directions and instructions.
Ability to read English and print and speak simple sentences.
Ability to perform simple addition and subtraction calculations.
Strong attention to detail.
Working knowledge of cleaning utensils, dryers, vacuum cleaners, tools, and fixtures.
Frequent walking and standing for the entire shift; climbing stairs, bending, stooping, reaching, kneeling, and carrying.
Ability to operate cleaning equipment and perform scrubbing and washing duties.
Ability to push carts weighing up to 200 pounds and occasionally lift or move up to 50 pounds.
Visual acuity sufficient to inspect room and surface cleanliness.
Regular exposure to fumes and toxic or caustic chemicals; occasional work outdoors and exposure to wet or humid conditions.
Ability to work in a sometimes high-stress and mentally demanding environment.

Nice To Haves

Previous supervisory experience preferred.
Previous commercial cleaning and/or guest service experience preferred.
At least one year of housekeeping experience in the hospitality industry preferred.
Some college preferred.

Responsibilities

Coordinate daily housekeeping activities and plan for sufficient staffing to clean guest rooms and public areas.
Inspect guest rooms and public areas daily to ensure cleanliness and compliance with quality assurance and brand standards.
Act on assignments from the Executive Housekeeper or Assistant Executive Housekeeper.
Prepare weekly inventory, check in supplies, report discrepancies, inform management of supply needs, and create purchase orders as needed.
Keep the Housekeeping Management Team informed of pertinent departmental information.
Assist with training new housekeeping employees and support training efforts throughout the department.
Complete the daily housekeeping report.
Follow up to ensure maintenance requests for guest rooms and department equipment are handled efficiently; report maintenance issues immediately.
Promote a safe work environment by following company safety and security policies and procedures.
Perform cleaning duties and prepare rooms as needed, including during slower days or staff shortages.
Perform housekeeping department opening and closing procedures as needed.
Provide feedback to Room Attendants regarding room deficiencies.
Communicate room status to all divisions and work with the Front Office team to support guest room satisfaction.
Promote brand culture, teamwork, and guest satisfaction; handle rushed or transferred rooms efficiently.
Ensure housekeeping carts are organized and ready for daily work.
Monitor and log key control; ensure storage areas are locked and required housekeeping sheets are turned in to the front desk before leaving.
Provide guests with information about hotel services, facilities, and amenities.
Monitor proper use of chemicals and cleaning supplies, train team members, and ensure hazardous supplies are properly labeled in accordance with applicable regulations.
Report, log, and complete required documents for Lost and Found items.
Maintain the cleanliness and upkeep of public hotel areas.
Perform other duties as assigned.