Room Inspector

Pacific Hospitality Group•Phoenix, AZ

About The Position

The Room Inspector inspects assigned guest rooms before arrival and reviews rooms cleaned by housekeeping staff. The role ensures rooms are properly cleaned, required inventory is present, and rooms are ready to be turned over to Housekeeping Supervisors. The inspector reports daily to the Director of Housekeeping and communicates supply needs, maintenance issues, missing inventory, and unsatisfactory room work to the appropriate teams. The position may also assist with cleaning rooms when necessary. The role requires prior housekeeping experience in a hotel setting and availability to work weekends and holidays. Work includes frequent standing, use of hands, and occasional sitting, walking, pushing, pulling, reaching, and lifting or moving up to 50 pounds. Specific visual capabilities are also required.

Requirements

  • Prior housekeeping experience in a hotel setting.
  • Must be available to work weekends and holidays.
  • Regularly use hands to finger, handle, or feel.
  • Frequently stand for periods of time; occasionally sit, walk, push, pull, and reach with hands and arms.
  • Occasionally lift and/or move up to 50 pounds.
  • Required vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

  • Ability to interact with all hotel associates and guests.
  • One year of experience in a similar role.

Responsibilities

  • Inspect assigned rooms before guest arrival and provide daily reports to the Director of Housekeeping.
  • Inspect rooms cleaned by staff and ensure cleanliness and proper completion using the appropriate checklist.
  • Confirm all required room inventories are present before turning rooms over to Housekeeping Supervisors.
  • Communicate with the Housekeeping office and Housekeeping Supervisors to request needed supplies.
  • Use, secure, and return the room key properly each day.
  • Immediately report lost and found items to the Housekeeping Department.
  • Check room inventory, including linen, remote controls, decor, dishware and cookware, paper products, cleaning supplies, and electric appliances; report missing items.
  • Report maintenance requests to the Engineering Department.
  • Report unsatisfactory room work to supervisors or managers.
  • Assist with cleaning rooms when necessary.
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