Room Inspector

Pacific Hospitality Group•Phoenix, AZ

About The Position

The Room Inspector inspects assigned guest rooms before arrival and verifies that rooms cleaned by staff meet cleanliness standards and are properly inventoried before being turned over to Housekeeping Supervisors. The role reports daily to the Director of Housekeeping, communicates supply needs to the Housekeeping office and supervisors, and reports missing inventory, maintenance needs, and unsatisfactory work. The inspector also assists with room cleaning when necessary and is responsible for properly using, securing, and returning the key each day.

Requirements

  • Prior housekeeping experience in a hotel setting.
  • Must be available to work weekends and holidays.
  • Regularly use hands to finger, handle, or feel; frequently stand for periods of time; and occasionally sit, walk, push, pull, and reach with hands and arms.
  • Occasionally lift and/or move up to 50 pounds.
  • Vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

  • Ability to interact with all hotel associates and guests.
  • One year of experience in a similar role.

Responsibilities

  • Inspect all assigned rooms before guest arrival.
  • Provide daily reports to the Director of Housekeeping.
  • Inspect rooms cleaned by staff and confirm that inventory is present and rooms are properly cleaned before turning them over to Housekeeping Supervisors.
  • Communicate with the Housekeeping office and Housekeeping Supervisors to request needed supplies.
  • Properly use, secure, and return the key daily.
  • Immediately report lost-and-found items to the Housekeeping Department.
  • Check room inventory, including linen, remote controls, decor, dishes and cookware, paper products, cleaning supplies, and electric appliances.
  • Report missing inventory.
  • Check room cleanliness using the proper checklist.
  • Report maintenance requests to the Engineering Department.
  • Report unsatisfactory room work to a supervisor or manager.
  • Assist with cleaning rooms when necessary.
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