Full-Time Room Houseperson- Ulysses

ASH (UK) Co Ltd • Baltimore, MD

3d

About The Position

The Room Houseperson maintains the cleanliness and appearance of hotel public and back-of-house areas in accordance with ASH Hotels brand standards. The role supports Room Attendants by delivering linens, towels, amenities, and supplies; collecting and disposing of soiled linens and trash; and assisting with room preparation and deep-cleaning projects. The Houseperson also keeps housekeeping storage and service areas organized, responds to guest requests, reports maintenance and safety concerns, and collaborates with other departments to help ensure a clean, safe, and welcoming hotel.

Requirements

• Strong attention to detail and pride in maintaining clean, organized, and well-presented spaces.
• Ability to work independently with minimal supervision while contributing to a team-oriented environment.
• Excellent communication and listening skills and a positive, courteous, professional approach.
• Ability to prioritize tasks, manage time effectively, and respond promptly to operational and guest needs.
• Dependability, hard work, and willingness to assist wherever needed.
• Ability to remain calm, flexible, and productive in a fast-paced hospitality environment.
• Commitment to following safety, security, sanitation, and guest privacy procedures.
• Ability to communicate effectively with guests, coworkers, and hotel leadership.
• Willingness to work a flexible schedule, including weekdays, weekends, and holidays.
• Ability to stand, walk, bend, kneel, reach, push, and pull for extended periods.
• Ability to lift and carry up to 20 pounds regularly and up to 50 pounds occasionally.
• Ability to push and maneuver housekeeping carts, linen bins, and cleaning equipment.
• Manual dexterity to operate cleaning equipment and handle housekeeping supplies.
• Ability to perform repetitive movements associated with cleaning, stocking, and maintaining hotel spaces.
• Ability to perform essential job functions with or without reasonable accommodation.

Nice To Haves

• Previous housekeeping, hotel operations, or related hospitality experience.

Responsibilities

• Maintain cleanliness and appearance of hotel public areas and back-of-house spaces in accordance with ASH Hotels brand standards.
• Deliver clean linens, towels, guest amenities, and housekeeping supplies to support Room Attendants.
• Collect, transport, and properly dispose of soiled linens, trash, and other materials from guest floors and designated areas.
• Assist with stripping guest rooms and preparing them for cleaning as directed by Housekeeping leadership.
• Keep housekeeping closets, storage rooms, linen areas, and service corridors clean, organized, and stocked.
• Assist with deep-cleaning carpets, upholstery, windows, floors, and other designated areas.
• Respond promptly and courteously to guest requests, including delivering towels, linens, and amenities.
• Move furniture, equipment, and supplies as needed to support hotel operations.
• Report maintenance concerns, damaged furnishings, safety hazards, and unusual conditions to Housekeeping or Engineering leadership.
• Handle, store, and use cleaning chemicals, supplies, and equipment according to safety guidelines.
• Respect guest privacy, confidentiality, and security.
• Collaborate with Housekeeping, Engineering, and other departments to maintain a clean, safe, and welcoming hotel.
• Follow hotel safety, sanitation, and security procedures.
• Perform additional housekeeping-related duties as assigned.

Benefits

• Five vacation days annually.
• Five paid sick days annually.
• Eleven paid holidays annually.
• 401(k) with a dollar-for-dollar company match up to 4%.
• 40% gym membership discount.
• Food and beverage discount.
• Discounted hotel rooms at all ASH properties.
• Opportunity for growth within Hotel Ulysses and parent company ASH NYC.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed