Houseperson - Full Time

Hollywood Casino Gulf Coast • Bay St. Louis, MS

2d

About The Position

The Houseperson maintains and cleans office spaces throughout the property and hotel public areas, ensuring areas are free of safety hazards. The role includes maintaining guest room halls, fulfilling internal and external guest requests, and transporting and handling linen. The Houseperson is expected to interact with customers and fellow team members in a friendly, helpful, and courteous manner and perform other duties as assigned by a supervisor or member of management.

The position requires the ability to perform essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities. Team members regularly talk or hear and work in a range of physical and environmental conditions, including frequent exposure to wet or humid areas and occasional exposure to other potentially challenging conditions. The work environment is usually moderately noisy.

Requirements

• Must be 18 years of age or older.
• Good communication skills.
• High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
• Ability to present information effectively in one-on-one and small-group situations with customers, clients, and team members.
• Ability to add, subtract, multiply, and divide, including using American money and units of weight, volume, and distance.
• Ability to use common-sense understanding to carry out written, oral, or diagrammed instructions and deal with problems involving several concrete variables in standardized situations.
• Ability to perform the physical and environmental demands described in the job posting, with reasonable accommodations where applicable.

Nice To Haves

• Prior hotel experience.

Responsibilities

• Maintain and clean office spaces throughout the property and hotel public areas.
• Ensure all areas are free of safety hazards.
• Inform Housekeeping Supervisors or the Manager of any linen shortage.
• Maintain the cleanliness of guest room halls.
• Deliver internal and external guest requests.
• Deal with customers and fellow team members in a friendly, helpful, and courteous manner.
• Transport linen from the loading dock to guestroom floors.
• Pull linen from the laundry chute and place it in carts to be sent out for laundering.
• Perform duties as assigned by a supervisor or member of management.

Benefits

• Day-one medical coverage (may vary by position).
• 401(k) matching (may vary by position).
• Annual performance bonus (may vary by position).
• Paid time off, earned according to local policy and increasing with length of employment.
• Wellness programs supporting team members' financial, physical, and mental well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED