Room Chef - Sports Bar

Hollywood Casino at Penn National Race Course • Grantville, PA

2d • $67,000

About The Position

The Room Chef supervises staff and manages the daily operations of a designated shift in a sports bar kitchen. The role develops and produces menu items, ensures prep lists are followed and kitchens are stocked for service, and monitors quality, costs, inventory, staffing, and guest satisfaction. It supports operational and profit goals, budget initiatives, regulatory compliance, staff development, training, recognition, and performance management. The position requires flexibility to work all shifts, including holidays, nights, weekends, and overtime as business needs dictate.

Requirements

• Associate degree (A.A.) in culinary arts or a related field, and at least four years of culinary experience in multiple venues, or an equivalent combination of education and experience.
• At least three years of previous supervisory experience.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Flexibility to work all shifts, including holidays, nights, weekends, and overtime as business needs dictate.
• Ability to write reports, business correspondence, and procedure manuals; present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to perform arithmetic and compute rates, ratios, and percentages, and to draw and interpret bar graphs.
• Ability to interact with guests, staff, and colleagues and resolve problems and conflicts diplomatically and tactfully.
• Ability to read and interpret English-language documents, including safety rules, operating and maintenance instructions, and procedure manuals; ability to read and communicate verbally in English. Written English communication may also be required.
• Ability to apply commonsense understanding to carry out written, oral, or diagrammed instructions and deal with problems involving several concrete variables in standardized situations.
• Must qualify for a license with the Pennsylvania State Racing Commission and meet credentialing requirements of the Pennsylvania Gaming Control Board.
• Regularly stand and use hands to finger, handle, or feel objects, tools, or controls; frequently reach with hands and arms and talk or hear; required vision includes close, color, and peripheral vision.
• Regularly lift or move up to 10 pounds, frequently lift or move up to 25 pounds, and occasionally lift or move up to 50 pounds; ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance in varying work areas, including confined spaces.
• May be exposed to fluctuating temperatures, unrestricted secondhand tobacco smoke, toxic fumes, and/or chemicals.

Responsibilities

• Achieve established service and quality standards by monitoring results through inspection, evaluation, and analysis, and making changes as necessary.
• Supervise staff and manage the overall daily operations of a designated shift.
• Support, administer, and manage operational goals; monitor performance and profit objectives.
• Create efficient schedules that control labor costs, meet staffing objectives, and support guest satisfaction.
• Develop and produce menu items listed for the restaurant.
• Follow prep lists and ensure kitchens are stocked and ready for service.
• Assist with the department budget process by providing recommendations, supporting budget initiatives, and reporting concerns to the manager.
• Promote and demonstrate superior customer service, ensure team members follow service standards, and address issues as they arise.
• Maintain cost-control procedures by monitoring pars and inventory.
• Maintain quality-assurance procedures to meet health department and customer-service standards.
• Ensure regulatory compliance within the area of responsibility, report potential issues to management, and maintain confidentiality in departmental and company matters.
• Manage staff development and training programs and support rewards and recognition to maximize employee engagement.
• Evaluate team members and provide constructive performance feedback; recommend staffing actions, including interviewing and hiring, and plan, assign, and direct work and schedules to meet business needs.
• Manage work procedures and expedite workflow; recommend employee performance actions, including discipline, coaching, and counseling.

Benefits

• Wellness programs
• Day-one medical coverage (may vary by position)
• 401(k) matching (may vary by position)
• Annual performance bonus (may vary by position)
• Paid time off, earned according to local policy and increasing with length of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree