Room Attendant

Olshan Properties•Marco Island, FL

39d•$0 - $15•Onsite

About The Position

Hilton Marco Island Beach Resort and Spa is seeking a Room Attendant to join its Housekeeping team. The position ensures guest rooms meet the hotel's established cleanliness standards while protecting the confidentiality and security of guest rooms. The attendant reports maintenance deficiencies, responds to guest requests, and completes room cleaning and replenishment tasks. The role includes using the HotSOS system and may involve varying schedules based on hotel business needs, including weekends and holidays.

Requirements

No experience is required; previous experience is preferred.
High school education or equivalent is preferred; any combination of education may be considered.
Follow instructions and directions and meet deadlines, including room-cleaning workload requirements, with limited supervision.
Learn and understand the proper use of chemical cleaning agents and operation of cleaning equipment.
Speak and understand basic English to respond to guest requests.
Work as a team player and understand and respect the duties of others.
Respond to radio calls and guest requests using sufficient hearing and speaking ability.
Meet the physical demands of reaching overhead, scrubbing, bending, stooping, kneeling, working in confined spaces for extended periods, climbing stairs, and moving throughout the premises to inspect conditions.
Lift up to 50 pounds at waist height and push or pull heavy equipment weighing up to 200 pounds.
Use finger and hand movements for extended periods and have the dexterity to operate switches and use writing instruments.
Work in conditions that may occasionally be hot, noisy, and wet.

Nice To Haves

Previous experience in a similar role.
High school education or equivalent.

Responsibilities

Clean guest-room coffee mugs, glassware, coffee makers, ice buckets, bathrooms, walls, mirrors, tiles, counters, patios, vents, and floors using approved cleaning supplies.
Strip and make beds, change linens, and monitor bedspreads and shower curtains for cleanliness and condition; replace them as needed.
Dust furniture, pictures, drawers, window ledges, and shelves; keep room attendant carts and floor closets clean and organized.
Collect clean linen from floor closets and take dirty laundry to the laundry chute.
Vacuum the room and the entrance area leading to the hallway; sort trash according to recycling guidelines.
Replenish guest-room amenities and supplies, including slippers, blankets, linens, bathrobes, and guest-room supplies; maintain current guest-room literature.
Inspect rooms for cleanliness and appearance, ensure each room is complete before leaving, and punch the room VR.
Use the HotSOS system.
Report maintenance deficiencies, handle guest requests, and maintain the confidentiality and security of guest rooms.
Meet assigned room-cleaning workloads, including a minimum of 14–15 checkout rooms, 20–21 stayover rooms, or a management-specified mix.
Comply with the rules and standards of Hilton Marco Island Beach Resort & Spa, Olshan Properties, and Hilton Hotels Corporation.
Perform supportive functions as assigned by the supervisor based on hotel requirements.