Room Attendant

Pyramid Global Hospitality•San Antonio, TX
•Onsite

About The Position

The Room Attendant helps ensure guest rooms and assigned areas are clean, sanitary, orderly, and prepared according to hotel standards. The role supports guest satisfaction through careful room preparation and maintenance, attentive service, and cooperation with the Housekeeping team. The position may provide opportunities to grow into housekeeping supervisory or management roles.

Requirements

  • Neat appearance and pleasant personality.
  • Time management skills.
  • Ability to work on your feet for an extended period.
  • Ability to communicate effectively.
  • Ability to read room numbers, dates, and basic instructions.
  • Ability to move, traverse, and position yourself to reach floor corners and high places; observe conditions and detect odors; and maneuver carts weighing up to 100 pounds in tight spaces.
  • Ability to operate spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters.
  • Ability to lift, carry, and position loads of at least 25 pounds.

Nice To Haves

  • Housekeeping experience.

Responsibilities

  • Engage with guests to ensure their stay is going well.
  • Work as a team to maintain resort and hotel cleanliness.
  • Keep the work cart orderly and properly stocked.
  • Use equipment, supplies, and guest amenities properly.
  • Thoroughly clean and sanitize assigned guest areas.
  • Change and inspect linens and towels daily in accordance with the Green Program standards.
  • Follow safety standards, watch for hazards, and report them when found.
  • Respect guests’ property and take proper care of equipment.
  • Report to work on time according to the posted schedule, maintain accurate time records, and follow proper standards for room issuance.
  • Remain alert, courteous, and helpful to guests and coworkers.
  • Perform other related duties as requested by the Floor Supervisor.

Benefits

  • 401(k) with company match
  • Recognition programs
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