Room Attendant

LM SERVICES CORPORATION GROUP•O’Fallon, MO

29d•$16 - $0•Onsite

About The Position

The Room Attendant cleans and stocks guest rooms to meet the company’s cleanliness standards. The position also maintains assigned public areas, replenishes guest-room supplies, inspects rooms, reports maintenance concerns, and provides courteous service to guests. The role requires physical cleaning and material-handling tasks, effective communication, and the ability to follow instructions and meet deadlines. Associates must maintain a neat, clean, and well-groomed appearance and comply with company and property rules.

Requirements

Any combination of education and experience that provides the knowledge, skills, and abilities needed to perform the job.
Ability to push or pull equipment weighing up to 150 pounds.
Ability to lift and carry objects averaging 25–50 pounds; changing bed linens may involve lifting bedspreads weighing up to 40 pounds.
Ability to scrub and scour surfaces, extend arms overhead, bend and stoop, and work in confined spaces.
Ability to communicate effectively with associates and guests.
Ability to follow instructions and directions and meet deadlines, including management’s minimum room-cleaning requirement.
Basic English comprehension sufficient to understand labels, instructions, and basic guest requests.
Ability to maintain a neat, clean, and well-groomed appearance.
Must comply with company standards, rules, and regulations.

Responsibilities

Clean bathrooms and guest-room surfaces, including bathtubs, toilets, sinks, walls, mirrors, tiles, counters, windows, and floors.
Spot-clean stains on walls, doors, carpets, and furniture.
Strip and make beds; replace bed linens, including bed skirts, mattress toppers, and pillow protectors as needed.
Dust furniture, pictures, window ledges, and shelves, and check under beds for trash or debris.
Maintain assigned public spaces, including the lobby, public restrooms, offices, elevators, and stairways.
Vacuum rooms and empty trash.
Replenish guest-room amenities, linens, and supplies.
Sign for and retrieve keys, and push the room cart.
Visually inspect rooms for cleanliness and appearance and signify when rooms are complete.
Report repairs and maintenance problems to a supervisor.
Greet guests and ask about their stay when passing them in hallways.
Respond promptly to guest requests for items, assistance, directions, safety instructions, or information.
Report suspicious persons or activities and hazardous or unsafe conditions to a supervisor or manager.
Turn in found items to the property Lost and Found Department.
Perform other assigned duties, such as cleaning rooms, assisting Room Attendants, or cross-training.
Attend group or department meetings as necessary.
Work varying schedules, weekends, holidays, and overtime as business needs require.