Room Attendant

LM SERVICES CORPORATION GROUP•Chesterfield, MO
•$16 - $0•Onsite

About The Position

The Room Attendant cleans and stocks guest rooms to meet the company’s cleanliness standards. The role includes cleaning and inspecting rooms, replenishing guest supplies, maintaining assigned public areas, responding to guest requests, and reporting maintenance issues or unsafe conditions. Associates must maintain a neat, clean, well-groomed appearance and provide hospitable service. The position may also involve other duties assigned by a supervisor, including assisting other Room Attendants or cross-training.

Requirements

  • Any combination of education and experience that provides the knowledge, skills, and abilities needed to perform the job.
  • Ability to push or pull equipment weighing up to 150 pounds.
  • Ability to lift and carry objects weighing an average of 25–50 pounds.
  • Ability to scrub and scour surfaces, reach overhead for cleaning tasks, and work in confined spaces.
  • Ability to communicate effectively with associates and guests.
  • Ability to follow instructions and directions and meet deadlines, including management’s room-cleaning requirements.
  • Basic English comprehension sufficient to understand labels, instructions, and basic guest requests.
  • Ability to work varying schedules, weekends, holidays, and overtime as business needs require.
  • Maintain a neat, clean, and well-groomed appearance.

Responsibilities

  • Clean bathrooms and room surfaces, including tubs, toilets, sinks, walls, mirrors, tiles, counters, windows, and floors.
  • Spot-clean stains on walls, doors, carpets, and furniture.
  • Strip and make beds; change linens, including bed skirts, mattress toppers, and pillow protectors as needed.
  • Dust furniture, pictures, window ledges, and shelves, and check under beds for trash or debris.
  • Maintain assigned public areas, including the lobby, public restrooms, offices, elevators, and stairways.
  • Vacuum rooms and empty trash.
  • Replenish guest-room amenities, linens, and supplies.
  • Sign for and retrieve keys, and push the room-attendant cart.
  • Inspect rooms for cleanliness and appearance and indicate when work is complete.
  • Report repairs and maintenance problems to a supervisor.
  • Greet guests and ask about their stay.
  • Respond promptly to guest requests for items, assistance, directions, safety instructions, or information.
  • Report suspicious persons or activities and hazardous or unsafe conditions to a supervisor or manager.
  • Turn in found items to the property Lost and Found Department.
  • Perform other assigned duties, such as cleaning rooms, assisting Room Attendants, or cross-training.
  • Attend group or department meetings as necessary.
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