Room Attendant

Sage Hospitality•Springfield, MO

26d•Onsite

About The Position

The Room Attendant cleans and prepares guest rooms according to established standards of cleanliness and propriety to support guest satisfaction and maximize revenues. The role also maintains clean and attractive public areas, hallways, restrooms, carts, storerooms, and equipment; replenishes room amenities and supplies; checks room fixtures, equipment, and security; and reports maintenance deficiencies to the Executive Housekeeper. The position involves prolonged, strenuous physical activity in an indoor climate-controlled environment, with work inside for 95% of the shift and exposure to excessive heat and humidity in the laundry.

Requirements

No formal education or training required.
No experience required.
Basic knowledge of general cleaning principles, cleaning products, and standard cleaning equipment.
Ability to understand and follow verbal and written instructions and communicate verbally and in writing.
Ability to lift up to 50 pounds continually throughout a shift.
Ability to push, pull, and move levers, equipment, and furniture throughout a shift.
Ability to work with arms raised above the head throughout a shift.
Ability to maneuver a fully loaded maid cart weighing up to 50 pounds throughout the workday.
Ability to identify small debris and dirt in poorly lit areas and read written instructions and computer printouts.

Responsibilities

Retrieve supplies and set up cleaning carts; keep carts and storerooms clean and orderly.
Clean windows, doors, walls, closets, fixtures, public areas, hallways, and restrooms, including hard-to-reach areas.
Replace towels, soaps, room amenities, and guest literature as needed.
Wash hard-floor areas by hand.
Dust and polish furniture, fixtures, and wall hangings, including vents and ceiling corners.
Strip and remake beds with fresh linen; check and replace soiled bed coverings and pads.
Check and clean under and between mattresses.
Clean closets and restock guest room supplies, including hangers, blankets, and pillows.
Vacuum rooms, public areas, and hallways, including underneath furniture and other hard-to-reach areas; move furniture as needed.
Inspect door and window locks and immediately alert management to unsecured or unsafe situations.
Inspect room equipment for proper operation and report room-status and maintenance deficiencies in writing to the Executive Housekeeper.
Secure and maintain custody of equipment, keys, and supplies.
Maintain a friendly, cheerful, and courteous demeanor.
Perform other duties as assigned, requested, or deemed necessary by management.