Room Attendant-Full Time

Ross Bridge•Birmingham, AL

About The Position

As a member of the hospitality team at Renaissance Birmingham Ross Bridge, the Room Attendant maintains the cleanliness and overall condition of assigned hotel rooms, helping ensure guest comfort and satisfaction. The role requires attention to detail, thoroughness, responsiveness to guest requests, and courteous communication with guests. Duties include cleaning and visually inspecting rooms, changing linens, cleaning bathrooms, restocking supplies, and reporting room discrepancies or maintenance needs. Bending and lifting are part of the job.

Requirements

Ability to perform the physical tasks of the job, including bending and lifting.
Ability to respond to guest requests and communicate easily with guests.
Attention to detail and thoroughness in cleaning and inspecting rooms.

Responsibilities

Clean and maintain assigned rooms to a high standard of cleanliness and presentation.
Verify and visually inspect assigned rooms daily, including vacant maintenance (VM) and vacant ready (VR) rooms, and promptly report discrepancies to the Housekeeping Supervisor.
Recheck rooms at departure times and report room status to the Housekeeping Supervisor for efficient turnover.
Enter guest rooms by knocking and announcing Housekeeping, while respecting guests' privacy.
Pick up trash and promptly report missing items to the Housekeeping Supervisor.
Change linens and make beds according to brand standards; replace towels and guest supplies.
Thoroughly clean bathrooms, including shower doors, walls, mirrors, tubs, toilets, and floors, and place standard items for guests.
Dust room items, vacuum floors, clean inside drawers, and check under beds.
Report maintenance or repair needs to the Engineering Department or Housekeeping Supervisor.
Restock the housekeeping cart for the next day and turn in keys and the cart at the end of the shift.
Report items found in guest rooms to the Lost and Found department according to hotel policies.
Remove room service trays from rooms and place them in the hallway for prompt removal.
Make up rollaway beds and notify housekeeping aides for their removal and storage.
Maintain guest hospitality and professionalism.