Room Attendant - $24.50/hour - Full-time
Salamander Hospitality, Llc•Aspen, CO
•$0 - $25•Onsite
About The Position
The Room Attendant is responsible for maintaining clean, comfortable, and well-presented guest rooms while delivering attentive, courteous, and efficient service. This role is essential to ensuring a positive guest experience and upholding Salamander Hotels & Resorts’ standards of quality, safety, and hospitality.
Requirements
- Comply with Salamander Hotels & Resorts standards and regulations to encourage safe and efficient hotel operations.
- Must be able to maintain confidentiality of information.
- Ability to understand basic spoken and written English sufficient to follow safety guidelines, work instructions, emergency procedures, and guest service.
- Maintain high standards of personal appearance and grooming, including nametag and pin.
- Maintain regular attendance as required by scheduling, which will vary according to the business needs of the hotel.
- Maintain an attentive, friendly, helpful, and courteous demeanor and approach to all guests, managers, and fellow Service Professionals.
- Maintain regular attendance and punctuality in accordance with scheduling needs, including weekends and holidays.
- Attend all required hotel meetings and training sessions.
Nice To Haves
- High school diploma or equivalent preferred.
- Prior housekeeping or hotel experience preferred but not required.
- On-the-job training provided.
Responsibilities
- Thoroughly clean and service assigned guest rooms according to established standards.
- Make beds, change linens, and replenish guest amenities and supplies.
- Remove trash and soiled linens from guest rooms and hallways.
- Clean bathrooms, floors, furniture, fixtures, and high-touch surfaces.
- Complete all pre-cleaning duties, including stocking housekeeping carts with linens, guest supplies, and cleaning products.
- Maintain cleanliness of hallways, closets, and assigned public areas as applicable.
- Restock and organize housekeeping closets and replenish chemical bottles for daily operations.
- Clean guest rooms with the door closed unless otherwise requested by the guest.
- Report missing items, maintenance issues, and safety hazards promptly to the Housekeeping Supervisor or Manager.
- Handle lost-and-found items in accordance with established procedures.
- Maintain guest privacy, confidentiality, and room security at all times.
- Assist in laundry when needed.
- Perform additional duties as assigned by management.
Benefits
- One free meal in the employee dining room per shift for all service professionals
- Full-time and part-time service professionals are eligible for discounted rates at all Salamander properties
- Full-time and part-time service professionals are eligible for free gym usage
- Free onsite parking
- Free ski pass for full-time service professionals during the winter; those full-timers who opt out of the ski pass are eligible for a bonus
- 50% discount on food and beverage for service professionals in the restaurant
- 25% discount off food and non-alcoholic beverages in the café
- We-cycle program located on-site
- Monthly service professional recognition program
- Eligible for employee referral benefits
- Annual recognition program with a live DJ and raffles
- Winter discounted rate employee housing may be available
- Dark blue jeans are the dress code
- Service Professional pet policy
- Discounted tennis and pickleball rates
- Hiking trails located directly on-site
- White water rafting outing
- Medical
- Dental
- Vision
- Short-term Disability
- Long-term Disability
- Basic Life Insurance
- Basic AD&D
- 401K eligibility
- 401K Match is $0.50 on the $1.00 of an employee’s contribution up to 6%
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
