Room Attendant
About The Position
StepStone Hospitality is looking for a dynamic Room Attendant to support our Home2 Suites McCandless Hotel in Pittsburgh, Pa. This position reports directly to the General Manager. If you are a results-oriented hospitality leader with a passion to drive operational excellence, elevate guest satisfaction, and deliver strong service performance, we invite you to explore this exciting opportunity. StepStone Hospitality is a leading hotel management company, recognized for our unwavering commitment to hotel owners, brand partners, guests, and employees. Our team of experienced professionals is dedicated to delivering superior results that align with our clients’ goals. We value teamwork, creativity, and the pursuit of excellence, providing a supportive environment where you can thrive and grow with us.
Requirements
- Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
- Ability to accurately report information.
- Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques.
- Ability to scrupulously follow all StepStone and hotel policies and procedures.
- Attend required meetings.
Responsibilities
- Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
- Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.
- Report any items missing from rooms and suites.
- Report all items in need of repair to supervisor and maintain equipment used in work.
- Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes.
- All lost and found are to be taken to the Housekeeping office as soon as they are found.
- Other duties as assigned
Benefits
- Various plan options for Medical, Vision & Dental
- Basic Life Insurance (provided)
- Voluntary Short-Term and Long-Term Disability
- Hotel Associate and Friends & Family Discounts
- Options for Pet Insurance
- Voluntary Life, AD&D, Critical Illness, Hospital Indemnity, and Accident Coverage
- 401K Match
- Paid Time-Off
- Leadership Training Programs/Mentorships
- Competitive Salaries
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
