Room Attendant

Hotel Equities Group, LLC • Mesa, AZ

28d

About The Position

The Room Attendant maintains clean, comfortable, and welcoming guest rooms and public areas in accordance with hotel and brand standards. The role supports a positive guest experience through attention to detail, efficiency, cleanliness, and responsive service, while helping hotel operations meet business and guest satisfaction goals. The position may also involve deep cleaning, special projects, and other duties as assigned.

Requirements

• Ability to follow written and verbal instructions and hotel cleanliness standards.
• Strong attention to detail and time-management skills.
• Ability to work independently and as part of a team.
• Professional and courteous guest-service skills.
• Ability to work flexible hours, including weekends and holidays, as needed.
• Ability to stand and walk for extended periods.
• Ability to bend, stoop, kneel, reach, push, and pull throughout the workday.
• Ability to lift, carry, and maneuver housekeeping supplies and equipment, including occasionally lifting up to 25 pounds.
• Ability to work with cleaning chemicals and in varying temperatures as required.

Nice To Haves

• Previous housekeeping or hotel experience.
• Experience with Property Management Systems (PMS), housekeeping room-status systems, mobile or handheld hotel communication tools, or Microsoft Office Suite.

Responsibilities

• Clean and maintain guest rooms, bathrooms, public areas, and other assigned spaces according to hotel standards.
• Make beds, change linens, replenish supplies, dust, vacuum, sweep, mop, and sanitize surfaces.
• Inspect assigned areas for cleanliness, damage, or maintenance concerns and report issues promptly.
• Respond courteously to guest requests and special housekeeping needs.
• Handle guest belongings and hotel property responsibly and according to company procedures.
• Keep housekeeping carts, supplies, and work areas organized.
• Follow proper chemical handling, sanitation, safety, and infection-control procedures.
• Assist with deep cleaning and special projects as assigned.
• Communicate room status and maintenance needs to appropriate hotel departments.
• Support the team in meeting productivity, quality, and guest satisfaction standards.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance
• Paid vacation, sick time, and holidays
• 401(k) retirement plan
• Employee Assistance Program
• Career growth opportunities and leadership development programs
• Reduced hotel rates throughout the portfolio
• Employee referral program
• Life insurance
• Flexible Spending Account (FSA)
• Paid parental leave
• Third-party discounts for shopping, travel, entertainment, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed