Room Attendant

University of Maryland Medical System • Baltimore, MD

26d

About The Position

Under direct supervision, the Room Attendant performs cleaning and disinfecting services within an assigned area, location, or building. The role requires taking appropriate precautions to protect patients, visitors, and associates in accordance with standards established by The Joint Commission, OSHA, and other regulatory agencies. Job duties require access to medication storage areas.

The position includes cleaning patient rooms and other clinical and public spaces, following infection-control, sanitation, confidentiality, and safety procedures. The Room Attendant provides hospitable service and adapts communication and activities to the needs and ages of the patient or resident population. The listed duties describe the general nature and level of work and are not exhaustive.

Requirements

• Ability to communicate effectively verbally and in writing.
• Ability to use electronic equipment such as pagers, radios, and other items necessary to provide housekeeping services.
• Ability to work well with others and under time constraints.
• Ability to receive and follow written or oral instructions effectively and efficiently.
• Ability to work independently.
• Basic knowledge of infection-control procedures and universal precautions.
• Ability to promote and facilitate a culture of service and operational excellence and model these behaviors.

Nice To Haves

• Previous experience preferred.

Responsibilities

• Clean and disinfect patient rooms, including vacuuming, high and low dusting, making and stripping beds, and removing general and hazardous waste.
• Clean discharge areas, medical wards, utility rooms, galleys, treatment rooms, operating rooms, offices, medical supply rooms, and restrooms in patient care areas while following infection-control procedures.
• Clean and disinfect isolation rooms according to hospital policy.
• Perform general cleaning in public areas, including hallways, offices, elevators, and stairwells.
• Follow departmental sanitation procedures and established safety systems and training programs; comply with applicable regulatory requirements.
• Provide hospitable service and consistently follow service-recovery principles.
• Follow confidentiality policies and applicable HIPAA requirements.
• Adapt activities and communication to the specific needs and ages of patients or residents, including communicating respectfully with older adults and encouraging questions while respecting adolescents’ privacy.
• Maintain a safe environment by keeping hallways and doorways free of clutter and debris.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed