Room Attendant - Four Points by Sheraton Kansas City Airport

Hulsing Enterprises•Kansas City, MO

6d•Onsite

About The Position

Room Attendants maintain the cleanliness and appearance of the hotel and guest rooms while providing guests with timely, friendly, quality service. They represent the hotel to guests and complete daily duties and assigned projects in accordance with Hulsing Hotels’ principles, policies, and standards.

Requirements

High school diploma or at least one year of previous experience as a room attendant or in a related field.
Team-oriented, empathetic, and friendly, with initiative.
Well organized and able to prioritize tasks.

Nice To Haves

Previous hotel-related or customer service experience.

Responsibilities

Know and comply with housekeeping policies, procedures, and standards.
Remove and replace bed linen daily in checked-out rooms; remake beds and replace linen for stayover guests.
Clean guest rooms thoroughly, including sweeping, vacuuming, and spot-cleaning carpets as needed.
Dust furniture and room features, including picture frames, headboards, lamps, TVs and consoles, dressers, desks, air vents, windowsills, chairs, closet areas, and mirrors.
Leave each room prepared for inspection after cleaning.
Immediately turn in guest items left behind to the housekeeping manager.
Immediately report damage or unusual conditions in a room to the Executive Housekeeper or Room Inspector.
Be professional, accommodating, helpful, and friendly in all guest interactions.
Maintain a clean and professional uniform and personal appearance, protect confidential information, and safeguard company assets.
Perform other duties as assigned.