Room Attendant

Churchill Downs•Oxford, ME

27d•Onsite

About The Position

The Guest Room Attendant is responsible for ensuring guest rooms, bathrooms, and assigned hotel areas are cleaned, maintained, and presented to the highest standards of cleanliness and guest satisfaction. This position plays a critical role in creating a welcoming and comfortable experience for guests by efficiently cleaning rooms, replenishing supplies, handling linens, and maintaining organized work areas. The Guest Room Attendant must demonstrate attention to detail, professionalism, and a commitment to exceptional customer service while adhering to all safety, cleanliness, and operational standards.

Requirements

Required to work a flexible schedule including nights, weekends and holidays as required.
Must be able to multi-task and take direction.
High school diploma or equivalent preferred.
Previous housekeeping experience preferred.
Able to lift/carry 50 lbs. repeatedly.
Frequently walking, standing, bending, stooping, reaching, kneeling, carrying and climbing.

Responsibilities

Thoroughly clean hotel rooms and bathrooms according to department procedures.
Sort, count, fold and/or carry linens for making guest beds.
Stock housekeeping carts with supplies.
Replenish supplies in hotel room and bathroom per hotel procedures.
Dust furniture, wash walls, ceiling and woodwork, wash windows and sills, door panels.
Empty wastebaskets and transport trash to waste disposal area.
Report any problems immediately to Housekeeping Supervisor or Guest Relations Manager.
Ensure any lost and found items are turned in to be logged.
Maintain a clean and organized work area.
Interact with guests on occasion while cleaning guest room.
Promotes outstanding customer relations.
Performs all other duties as assigned.