Room Attendant

Loews Hotels & Co • Philadelphia, PA

26d • Onsite

About The Position

Loews Philadelphia Hotel is seeking a detail-driven Room Attendant to help create clean, welcoming guest spaces and deliver service consistent with Loews Hotels’ standards for comfort and quality. The role involves cleaning and sanitizing guest rooms and bathrooms, replenishing linens and amenities, keeping supplies organized, and promptly reporting maintenance issues or other irregularities. Room Attendants also interact with guests, provide accurate information about hotel facilities and services, follow safety and departmental procedures, and support related work as needed. Schedules may vary to reflect business needs, and the role requires regular attendance and participation in mandatory training and meetings.

Requirements

• Ability to walk, stand, reach, and bend.
• Ability to push, lift, and pull items weighing up to 25 pounds repetitively during the entire shift.
• Ability to work a flexible schedule, including weekends and holidays as required.

Nice To Haves

• High school diploma or equivalent work experience preferred.
• Previous experience in a cleaning role preferred.
• Previous experience in a hotel or resort environment preferred.
• Basic English skills preferred.

Responsibilities

• Clean and sanitize guest rooms and bathrooms to Loews Hotels’ standards.
• Replace linens and amenities, and promptly report maintenance issues.
• Organize cleaning carts and linen closets, ensuring supplies are stocked and used properly.
• Report lost items, suspicious behavior, and irregularities to supervisors.
• Attend departmental meetings and assist in related areas when needed.
• Provide accurate information about hotel facilities and services to guests.
• Maintain a professional appearance and adhere to uniform standards.
• Deliver friendly, helpful guest interactions that enhance satisfaction.
• Follow OSHA safety protocols and departmental procedures for chemical use and emergency situations.
• Maintain regular attendance in conformance with standards.
• Attend mandatory training sessions and meetings.
• Perform other duties as assigned.

Benefits

• Competitive health and wellness benefits.
• 401(k) with company match.
• Paid sick days, vacation, and holidays.
• Paid bereavement and paid pet bereavement.
• Paid parental leave.
• Adoption assistance.
• Training and development opportunities and career growth.
• Tuition reimbursement.
• Pet insurance.
• Commuter benefits for transit and parking.
• Complimentary meals in the Team Member Café while working.
• Food and beverage discounts in on-site outlets.
• Team Member hotel rates, other discounts, and perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED